Okavango Diamond Company, or ODC, is a rough diamond marketing company that is wholly owned by the Botswana Government. We offer our global customer base open access to scale supply of the full range of rough diamonds sourced from Botswana. With access to 30% of Debswana’s run-of-mine production, ODC is an important supplier to the market with sales in the region of $900 million per annum. The organisation has exciting opportunities for individuals driven by a quest for excellence to take on the following positions:
Senior Security Officer Job Purpose:
Reporting to Senior Specialist: Monitoring (Physical & Surveillance), the position will be responsible for leading and managing security officers in the delivery of security services and procedures (access control, surveillance, perimeter and building patrols, customer care and asset protection).
Security Officer Job Purpose:
Reporting to the Senior Security Officer, the position will be responsible for safeguarding ODC’s diamonds, assets, personnel, visitors and customers through implementing security searches and access control in a critical infrastructure environment as per compliance to the Buildings Control Act and adherence to the Precious and Semi-Precious Stones Act.
CCTV Operator Job Purpose:
Reporting to the Specialist: Control Room, the position will be responsible for monitoring employees, customers and the product by operating and maintaining CCTV system, watching both live and recorded video surveillance footage, reporting incidents or suspicious behaviour and contacting their seniors, when necessary, in adherence with security processes, protocols, policies and procedures.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Security
- Closing Date: 2026-08-12
Key Responsibilities
- Coordinating the movement of customers, visitors and service providers into and out of the building by ensuring smooth and organised flow.
- Ensuring that security policies align with legal and regulatory equipment by keeping informed about relevant laws, regulations and industry standards that impact organisation’s security posture.
- Ensuring the building is safe and secure daily for the movement of goods, protection of employees and customers by implementing safety measures and security protocols.
- Ensuring compliance to the Security Standard Operations Procedures (SOPs) by following established protocols.
- Ensuring compliance to the Precious and semi – precious Act by strictly adhering to the statutory requirements.
- Ensuring that the vault is locked after the removal and return of diamonds by following designated procedures.
- Assisting in securing the safe movement of goods during importing and exporting using a trustworthy shipment company.
- Responding to medical emergencies, fire, or intrusion alarms by following emergency response procedures.
- Signing off all products and assets that come in and out of the ODC premises.
- Assisting in securing the safe movement of goods during import and export.
- Matching the dispatch authorisation and the pre-alert forms from the shipping agents before export.
- Reporting any security breaches and potential security problems to the Senior Security Officer.
- Preventing potential security threats by monitoring security surveillance for the live feeds.
- Preventing technical issues that could compromise the effectiveness of the security infrastructure by conducting regular checks on the functionality of CCTV cameras, associated equipment, routine maintenance and troubleshooting.
- Ensuring a comprehensive record of security-related events by documenting and lodging accidents through the CCTV system.
- Enhancing a robust security posture and responding effectively to emerging threats or policy violations by reporting all security breaches ad potential security problems, irregularities and violators of policies and procedures.
- Ensuring a safe, accurate and on time movement of goods during import and export by collaborating with a trustworthy shipment partner for the execution of shipment protocols diligently.
- Securing diamond inventory and preventing losses by adhering to security protocols during movement of people and product through adherence to SOPs.
- Reducing security risks by detecting and noticing emergencies / risks, deterring potential criminals through patrols, observing areas using tactical training and CCTV for surveillance and reporting.
- Ensuring effective cost control and governance compliance by adhering to corporate policies.
- Improving SHEQ compliance by applying standards, following procedures, attending training, and promoting safety awareness.
Requirements
- A Diploma in Security Management.
- 3 years’ security experience, at Supervisory level in high value / protected security area can be accepted in lieu of formal education.
- 2 years security experience high security and professional environment.
- Strong expertise in the security and movement of diamond products and or high value products.
- Solid knowledge and understanding of diamond security systems, protocols and access controls.
- A BGCSE plus a Certificate in General Security Management.
- 4 years’ security experience, including experience in a relevant high security and professional environment.
- A BGCSE and a CCTV Operator Certificate.
- 3 years’ CCTV operation experience including experience in a relevant high security and professional environment.
- Strong expertise in the security and movement of diamond products.
- Solid knowledge and understanding of diamond security systems, protocols and access controls.
- A pronounced knowledge of body language and paying attention to detail.
- Security Skills and Competencies
- Investigations and loss management
- Patrol and Surveillance
- Alarm and Emergency Response
- Rule Enforcement
- Risk Identification & Risk Assessment
- Risk Monitoring and Reporting
- Health and Safety
- Security Policy and Compliance
- Training and Awareness Programs
- Professionalism and Ethics
- Conflict Resolution and Mediation
- Communication and Interpersonal Skills
How to Apply
To apply in confidence, please visit www.peopleconnections.co.bw. Applicants should submit a Cover Letter, Detailed Curriculum Vitae, Certified Academic Certificates and at least three (3) referees. Application documents, including CV, should be in pdf format, merged and uploaded onto the system. For enquiries: Contact 3975917 / 3915503
About the Company
Okavango Diamond Company (ODC) is a leading diamond marketing and sales company wholly owned by the Government of Botswana. Established to maximise the value of the nation's precious resources, ODC plays a pivotal role in the global diamond trade directly from Botswana. It is responsible for selling 50% of the rough diamonds produced by Debswana, a significant joint venture operating within the country. Through its state-of-the-art facilities in Gaborone, ODC ensures that Botswana directly benefits from the sale of its diamonds, fostering economic growth and local development. The company serves as a vital pillar in Botswana's robust and transparent diamond industry.
Unlocking Botswana's Diamond Value
Frequently Asked Questions
What qualifications and certifications are typically required for security roles in Botswana, especially for positions like Senior Security Officer or CCTV Operator?
Most security roles in Botswana require a minimum of a BGCSE or equivalent, coupled with a clean criminal record. For specialized roles like Senior Security Officer or CCTV Operator, additional certifications in security management, CCTV operation, or first aid/firefighting are highly advantageous.
What are the common day-to-day responsibilities for a Security Officer or CCTV Operator in Botswana, particularly in a high-value environment?
Security Officers typically manage access control, conduct patrols, respond to incidents, and maintain detailed security logs. CCTV Operators are responsible for continuous surveillance, identifying suspicious activities, and coordinating with on-site security teams to ensure a rapid response.
What is the typical work culture and what are the key expectations for security personnel in Botswana?
The work culture in Botswana's security sector emphasizes professionalism, discipline, and strict adherence to protocols. Punctuality, integrity, excellent observational skills, and the ability to work effectively in a team are highly valued expectations.
What are the realistic career progression opportunities for a Security Officer or CCTV Operator in Botswana?
Entry-level Security Officers can advance to roles like Senior Security Officer, Team Leader, or Supervisor with accumulated experience and further training. Specialization in areas such as investigations, security systems management, or even training and development also offers clear growth paths within the industry.
What typical benefits can a full-time security employee expect in Botswana, such as leave, medical aid, or pension?
Full-time security employees in Botswana commonly receive benefits such as annual leave, sick leave, and often a provident fund or pension contribution. Medical aid schemes are also frequently provided, with coverage varying depending on the employer.
What should a job seeker in Botswana focus on when applying for security positions, and what do employers typically look for?
Job seekers should highlight their relevant experience, any security-related certifications, and demonstrate a strong understanding of security procedures and protocols. Employers in Botswana typically look for candidates with proven reliability, excellent communication skills, a clean record, and a professional demeanor.