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4 days ago
The Shop Assistant is responsible for ensuring the accuracy of all stock dispatched from the Gaborone branch by verifying quantities and products against invoices and dispatch documentation before goods leave the premises. The role also supports daily shop and warehouse operations, including stock organization, customer service and maintaining a clean and efficient work environment. Accuracy, attention to detail and accountability are essential for success in this role.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Retail
- Closing Date: 2026-08-14
Key Responsibilities
- Verify and confirm all dispatched stock against invoices and dispatch notes before it leaves the warehouse.
- Maintain stock accuracy and assist with regular stock counts.
- Report any stock discrepancies, damages or shortages immediately.
- Support the sales and warehouse teams with day-to-day operations.
Requirements
- BGCSE or equivalent.
- Previous experience in retail, warehouse or stock control will be an added advantage.
- High attention to detail and accuracy.
- Honest, dependable and able to work with minimal supervision.
- Good communication and customer service skills.
How to Apply
Apply by email: mathlo@brainteccleaning.com
Phone: +267 71662330
Phone: +267 71662330
About the Company
Braintec (Pty) Ltd is a prominent information technology solutions and consulting firm based in Gaborone, Botswana. Established in 2004, the company has grown to become a trusted partner for businesses across Botswana, aiming to leverage technology for strategic advantage. Their comprehensive suite of services includes IT consulting, custom software development, robust network infrastructure, cybersecurity, and cutting-edge cloud solutions. Braintec is dedicated to empowering local enterprises by delivering tailored technology solutions that enhance efficiency and drive innovation within the Botswana market. With a strong focus on professional expertise, they continue to contribute significantly to the digital transformation landscape of the nation.
Innovative IT solutions and consulting for Botswana businesses.
Frequently Asked Questions
What qualifications or experience are typically required to become a Shop Assistant in Botswana?
Most employers in Botswana look for candidates with a BGCSE (Botswana General Certificate of Secondary Education) or equivalent. Previous experience in a retail environment, especially with customer service and point-of-sale systems, is highly advantageous.
What are the primary day-to-day responsibilities of a Shop Assistant in a retail store in Botswana?
Daily tasks include assisting customers with purchases, handling cash and card transactions, and ensuring the sales floor is tidy and well-stocked. You'll also be responsible for maintaining product displays and answering customer inquiries about merchandise.
What is the typical work culture and what are the key expectations for a Shop Assistant in Botswana?
Punctuality, a strong work ethic, and respectful communication are highly valued in Botswana's retail sector. Employers expect a professional demeanor, excellent customer service, and a willingness to learn and adapt.
What are the realistic career progression opportunities for a Shop Assistant in the retail sector in Botswana?
With experience and good performance, a Shop Assistant can progress to roles like Senior Shop Assistant, Team Leader, or even Store Supervisor/Manager. Further training and dedication can open doors to specialized roles within retail management or merchandising.
What kind of benefits can a Shop Assistant typically expect from a retail employer in Botswana?
Standard benefits often include annual leave, sick leave, and maternity leave as per Botswana labor laws. Some larger retail employers may also offer contributions towards medical aid, a pension fund, or provide staff discounts.
What should I include in my application, and what do employers in Botswana look for when hiring a Shop Assistant?
A well-structured CV highlighting customer service experience and relevant skills is crucial, along with a concise cover letter. Employers seek reliable candidates with excellent communication skills, a friendly demeanor, and a genuine interest in serving customers.