We are looking for a reliable and motivated Shop Assistant with experience in a pharmacy or health shop environment to join our team based in Gaborone.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Retail
- Closing Date: 2026-05-07
Key Responsibilities
- Assisting customers with over-the-counter products and general inquiries
- Handling sales and operating the till
- Stocking shelves and monitoring product expiry dates
- Maintaining cleanliness and organization of the shop
- Receiving and unpacking deliveries
- Providing excellent customer service at all times
Requirements
- Previous experience working in a pharmacy or health shop
- Knowledge of over-the-counter (OTC) products is an advantage
- Good communication and interpersonal skills
- Honest, responsible, and able to work under minimal supervision
- Basic computer skills
- Ability to work flexible hours
How to Apply
Interested candidates should submit their CV and a short cover letter to wanike24@gmail.com
Closing Date: 07 May 2026
Only shortlisted candidates will be contacted.
Frequently Asked Questions
What qualifications or education are typically required for a Shop Assistant role with pharmacy experience in Botswana?
A BGCSE (Botswana General Certificate of Secondary Education) is usually the minimum educational requirement. Prior experience working in a pharmacy or healthcare retail environment is essential, demonstrating familiarity with pharmaceutical products and customer service in that setting.
What are the common day-to-day responsibilities for a Shop Assistant in a Botswanan pharmacy?
Daily tasks include assisting customers with product inquiries, managing stock, merchandising shelves, and processing sales transactions. You will also be responsible for maintaining a clean and organised store environment, especially adhering to health and safety standards applicable to a pharmacy.
What can I expect regarding the work culture and expectations for a pharmacy shop assistant in Botswana?
Punctuality, respect for colleagues and customers, and a strong work ethic are highly valued in Botswanan workplaces. Customer service is paramount, so a friendly and helpful demeanor is expected, alongside strict adherence to pharmacy protocols and ethical guidelines.
What are the typical career progression or growth paths for a Shop Assistant with pharmacy experience in Botswana?
With good performance and additional training, you could progress to a Senior Shop Assistant, Supervisor, or even Inventory Manager position within the pharmacy chain. Some may pursue further studies in pharmacy technician courses to take on more specialised roles.
What kind of benefits, such as leave, medical aid, or pension, are typically offered to a full-time Shop Assistant in Botswana?
Full-time employees usually receive benefits including annual leave, sick leave, and often contributions to a pension fund. Medical aid schemes vary by employer, with some offering comprehensive packages and others providing basic coverage.
How should I apply for this role in Botswana, and what do employers typically look for in candidates?
Submit a well-structured CV and cover letter highlighting your pharmacy experience and customer service skills. Employers in Botswana value reliability, excellent communication, and a genuine commitment to providing quality service in a healthcare retail setting.