Kennedy Schasher Holdings is a diagnostics company servicing government and private health facilities. The company is seeking the services of a committed and self-self-driven Biomedical Engineer who will join our small and dynamic team of Field Service Engineers as a Technical Services Manager and lead the Biomedical Engineering Unit.
Summary:
Provides technical leadership and develops applicable training and resources for medical staff to ensure correct and safe operations of all equipment and devices. Works with vendors to maintain up-to-date information about new products and equipment upgrade.
Key Responsibilities
- Coordinate the activities of the Biomedical Engineering Unit to meet the company’s contractual obligations, goals and vision.
- Monitor the department’s Key Performance Indicators.
- Fulfill contact management responsibilities with relevant departments and stakeholders.
- Supervise Field Service Engineers and conduct performance review based on company policies.
- Prepare and submit work schedules, work plans, budgets and performance reports as required.
- Contribute to the continuous quality improvement of the business by developing, reviewing policies, processes and procedures.
- Perform troubleshooting, installation, maintenance and repair of designated equipment.
- Ordering and managing service kits, repair parts life cycles.
- Maintain inventory, stock records and facilitate deliveries.
- Maintain tools and test equipment.
- Support Applications Specialists in troubleshooting, conducting end user trainings and solving technical problems with designated equipment
- Maintain weekly communication with key stakeholders, internal, internal service records and customer service logs.
- Conduct site and customer visits to engage with end users and manage client relation.
- Identify and participate in sales opportunities, contact renewals and new contract sales.
Requirements
- Degree in Biomedical Engineering from a recognized university.
- Relevant registrations with regulatory and or professional bodies
- Atleast 2 years of progressive work experience
- Experience working with government institutions is an added advantage
Salary
Competitive salary and benefits package commensurate with industry benchmarks, qualifications and experience.
How to Apply
KSH offer competitive salary and benefits package commensurate with industry benchmarks, qualifications and experience.
Submit your applications and a copy of your CV, ID and certificates via email clearly marked “Technical Services Manager” on the subject line to;
admin@kennedyschasher.co.bw and info@kennedyschasher.co.bw.
Only shortlisted candidates will be contacted.