Make a difference to conservation and community empowerment through high-end, impactful tourism. Proudly established in Botswana four decades ago, Wilderness is dedicated to increasing the world’s wilderness, together.
Job Summary
- Employer: WILDERNESS
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Engineering
- Closing Date: 2026-10-16
Key Responsibilities
- Ensure efficient and productive management of concession staff
- For each employee, to ensure that the KRAs and employment contract in place to offer security to staff
- Ensure that the new employee is inducted to Wilderness vision, mission, values and beliefs
- Ensure that a clear job description is attached to the employment contract to provide clear direction to employed staff
- Leave schedules properly planned and aligned to other departments to ensure that service to camps is not compromised and that staff actually take the leave due to them each year
- To maintain all aspects of concession facilities and equipment
- Align the maintenance standards and concept to the WS brands and values
- Refine the standards and constantly expand on the maintenance program
- Carry out a planned preventative maintenance program for all plant, equipment and camp and concession buildings as established
- Maintain technical standards and quality control procedures in all areas of concession maintenance
- Maintain records, plans and drawings on all underground and aboveground services and infrastructure
- Ensure the correct procedures are followed in the ongoing functioning and maintaining of all concession generator plants
- Ensure the mechanical and electrical functioning of camp borehole pumps on request of GM/CGM
- Manage or assist in various concession logistical operations
- Proper management of the annual operational and capex budgets
- To manage orders within the budgets and system developed for the concession
- To produce monthly operational information
Requirements
- Sound understanding of asset lifecycle management, preventative maintenance, and fleet operations.
- Financial acumen, including CAPEX budgeting, expenditure tracking, and monthly reporting.
- Proficiency in Microsoft Office Suite; experience with asset management or project management software is advantageous.
- Relevant tertiary qualification and have substantial experience of a relevant trade e.g. electrical, mechanical engineering, plumbing, drainage, construction, painting and decorating etc..
- Minimum 3-5 years of experience in a Technical service management, facilities, maintenance or asset management role.
- Experience in the hospitality, tourism, or lodge/camp environment is highly advantageous.
How to Apply
To apply, please visit: wilderness.simplify.hr
About the Company
Wilderness or wildlands are Earth's natural environments that have not been significantly modified by human activity, or any nonurbanized land not under extensive agricultural cultivation. The term has traditionally referred to terrestrial environments, though growing attention is being placed on marine wilderness. Recent maps of wilderness suggest it covers roughly one-quarter of Earth's terrestrial surface, but is being rapidly degraded by human activity. Even less wilderness remains in the ocean, with only 13.2% free from intense human activity.
Website: https://www.wildernessdestinations.com/africa/botswana
Frequently Asked Questions
What qualifications and certifications are typically required for a Technical Services Manager role in Botswana?
Most employers require a Bachelor's degree in Engineering, preferably Mechanical or Electrical, plus professional registration with the Engineers Registration Board of Botswana. A minimum of 5-7 years' experience in technical operations or maintenance management is usually expected. Additional certifications in project management or health and safety are highly advantageous.
What are the typical day-to-day responsibilities of a Technical Services Manager?
You will oversee maintenance schedules, manage technical teams, and ensure compliance with local safety regulations and standards. Daily tasks include coordinating repairs, liaising with contractors, preparing budgets, and reporting to senior management. Site visits to remote locations are common, especially in tourism or mining sectors.
How does workplace culture and employer expectations differ in Botswana compared to other countries?
Botswana employers value respect for hierarchy and formal communication, with decisions often requiring senior approval. Punctuality and reliability are highly regarded, though flexibility is expected given infrastructure challenges in remote areas. Building personal relationships and trust with colleagues and stakeholders is essential for success.
What career progression opportunities exist for Technical Services Managers in Botswana?
Progression typically moves to Operations Manager, Technical Director, or General Manager roles within engineering, mining, or hospitality sectors. Some professionals transition to consulting or establish their own technical services firms. Continuous professional development through the Botswana Institution of Engineers supports advancement.
What benefits are commonly included in full-time Technical Services Manager positions in Botswana?
Standard packages typically include medical aid, pension contributions, and annual leave of 18-24 days as per Botswana labour law. Many employers also provide housing or housing allowances, transport allowances, and performance bonuses. Remote location roles may include additional hardship allowances.
How should I apply for Technical Services Manager positions, and what do Botswana employers prioritise in candidates?
Apply through company career portals, local job boards like CareerPool Botswana, or recruitment agencies such as Adecco. Employers prioritise proven leadership experience, local regulatory knowledge, and practical problem-solving skills. A well-structured CV highlighting measurable achievements and strong references from previous supervisors significantly improves your chances.
