Job Summary
- Employer: Africa Safari Trips
- Job Type: Full-time
- Location: Maun, Botswana
- Category: Sales
- Closing Date: 2026-10-27
Key Responsibilities
- Client Communication: Manage inquiries, bookings, itineraries, and payments.
- Itinerary Planning: Create tailored travel itineraries.
- Bookings & Invoicing: Process reservations, prepare invoices, and follow up on payments.
- Customer Support: Handle booking updates, client feedback, and resolve travel issues.
- Sales: Contribute to weekly and monthly sales targets.
Requirements
- Diploma or Degree in Tourism, Hospitality, or a related field.
- Minimum 3 years’ experience in tour consulting or hotel operations.
- Excellent written and spoken English.
- Proven experience selling South Africa, Botswana, and Namibia.
- Strong organizational, communication, and multitasking skills.
- Flexible and willing to work varied hours.
How to Apply
Frequently Asked Questions
What qualifications or education do I need to become a Tour Sales Consultant in Botswana?
Most employers prefer a Diploma or Degree in Tourism, Marketing, or Business from institutions like BIUST or local colleges. A valid driver's license and computer literacy are often essential. Prior experience in hospitality or customer service is highly valued even without formal qualifications.
What are the typical day-to-day responsibilities of a Tour Sales Consultant?
You will consult with clients to design safari packages, handle bookings for lodges and transport, and process payments. Daily tasks include responding to inquiries via email and phone, updating reservation systems, and coordinating with ground operators. You may also attend travel expos and conduct site inspections of partner properties.
What is the work culture like for sales roles in Botswana's tourism industry?
Punctuality and professionalism are expected, with standard hours typically 8am to 5pm though peak season may require weekend work. Employers value relationship-building and respect for hierarchy within the workplace. Dress codes are usually business casual, and fluency in English plus Setswana is advantageous for local client interactions.
What career progression opportunities exist for Tour Sales Consultants in Botswana?
With experience, you can advance to Senior Consultant, Sales Manager, or Operations Manager roles within larger tour operators. Some professionals transition into product development or start their own agencies after building industry networks. International certifications from SATSA or ASATA can accelerate promotion prospects.
What benefits are typically offered for full-time sales positions in Botswana?
Standard benefits usually include 15-20 days annual leave, paid public holidays, and some form of medical aid contribution. Larger companies may offer pension schemes through BPOPF or private providers. Commission structures and staff discounts on safari trips are common performance incentives in this sector.
How should I apply for Tour Sales Consultant roles and what do Botswana employers look for?
Submit a tailored CV and cover letter highlighting sales achievements and tourism knowledge through email or company portals. Employers prioritize candidates with proven customer service skills, destination knowledge of Botswana's parks, and flexibility to handle seasonal demand. Prepare for practical assessments such as itinerary planning during interviews.
