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Job Summary
- Type: full-time
- Location: Maun
- Category: Tourism & Hospitality
- Closing Date: 2026-08-14
Key Responsibilities
- Client Communication: Manage inquiries, bookings, itineraries, and payments.
- Itinerary Planning: Create tailored travel itineraries.
- Bookings & Invoicing: Process reservations, prepare invoices, and follow up on payments.
- Customer Support: Handle booking updates, client feedback, and resolve travel issues.
- Sales: Contribute to weekly and monthly sales targets.
Requirements
- Diploma or Degree in Tourism, Hospitality, or a related field.
- Minimum 3 years’ experience in tour consulting or hotel operations.
- Excellent written and spoken English.
- Proven experience selling South Africa, Botswana, and Namibia.
- Strong organizational, communication, and multitasking skills.
- Flexible and willing to work varied hours.
How to Apply
Frequently Asked Questions
What qualifications and experience are typically required for a Tour Sales Consultant role in Botswana?
Employers usually look for a diploma or degree in Tourism, Hospitality, Marketing, or a related field. Strong sales experience, particularly in tourism or travel, and excellent knowledge of Southern African safari destinations are highly valued. Proficiency in English is essential, and knowledge of Setswana or other local languages can be an advantage.
What are the common day-to-day responsibilities of a Tour Sales Consultant specializing in African safari trips?
You will primarily be consulting with clients to understand their safari preferences and crafting personalized itineraries and quotes. This involves managing inquiries, handling bookings, and maintaining strong client relationships throughout the sales process. You'll also need to stay updated on new destinations, products, and competitive offerings.
What is the typical work culture and what are the expectations for a Tour Sales Consultant in Botswana?
The work culture in Botswana's tourism sector often emphasizes professionalism, excellent customer service, and strong local knowledge. Punctuality, reliability, and the ability to work collaboratively within a team are highly regarded. Expect a fast-paced environment during peak seasons, requiring flexibility and a proactive approach.
What are the realistic career progression opportunities for a Tour Sales Consultant in Botswana?
Successful Tour Sales Consultants can advance to Senior Sales Consultant, Sales Manager, or even Product Development roles within tourism companies. Specialization in niche markets or a move into operational management for safari lodges are also potential pathways. Continuous professional development and strong performance are key to advancement.
What typical benefits package can a Tour Sales Consultant expect from employers in Botswana's tourism sector?
Common benefits often include medical aid contributions, a pension scheme, and annual leave allowances as per Botswana labor laws. Some employers might offer travel concessions or familiarization trips to safari lodges and destinations, which are invaluable for product knowledge. Specifics vary widely based on the employer's size and policies.
How should a job seeker apply for this role in Botswana, and what do employers typically look for in applications?
Applicants should submit a comprehensive CV and a tailored cover letter highlighting relevant sales experience and knowledge of African safaris. Employers value candidates who demonstrate excellent communication skills, a genuine passion for tourism, and a strong understanding of client needs. Showcase any previous customer service or sales achievements.