Job Summary
- Employer: Nortex Quality Towels
- Job Type: Full-time
- Location: Francistown, Botswana
- Category: Human Resources
- Closing Date: 2026-09-30
Key Responsibilities
- Conduct comprehensive Training Needs Analyses (TNA) across all factory departments.
- Plan, organize, and facilitate internal training sessions while coordinating external professional development.
- Monitor trainee performance post-training to measure operational improvements and return on investment.
- Liaise with national training organizations and boards (such as BQA) on training and localization initiatives.
- Maintain training equipment, facilities, and inventory in optimal working order, arranging for necessary kit acquisition or hire.
- Maintain rigorous records of all internal and external training activities and compile detailed monthly/annual reports.
Requirements
- Degree or Diploma in Education, Training and Development, Business Administration, Management or any related qualification
- Minimum of 3 to 5 years of proven experience as a Training Officer, preferably within a manufacturing, industrial, or factory environment.
- Registered or registerable with relevant Botswana training authorities (e.g., Botswana Qualifications Authority – BQA) as an Assessor/Trainer is a strong advantage.
- Strong leadership abilities with a proven track record of supervising staff and managing training budgets.
- Excellent communication, reporting, and interpersonal skills
How to Apply
Original Advert
Source document for this listing, published by Jobs Botswana.

Frequently Asked Questions
What qualifications or certifications are typically required for a Training Officer role at a manufacturing company like Nortex Quality Towels in Botswana?
Most employers in Botswana require a Diploma or Degree in Human Resources, Education, or Industrial Psychology from institutions like BIUST or UB. Professional certifications such as those from BHRDS or SHRM are highly advantageous. Experience in manufacturing or textile industries is often preferred but not always mandatory.
What are the typical day-to-day responsibilities of a Training Officer in a Botswana manufacturing setting?
You will conduct needs assessments, design training modules, coordinate on-the-job training, and maintain employee training records in compliance with Botswana labour regulations. You will also liaise with department heads to identify skills gaps and evaluate training effectiveness. Reporting to management on training metrics and budgets is also standard.
How does workplace culture in Botswana manufacturing firms typically affect a Training Officer's role?
Botswana workplaces value respect for hierarchy and collaborative decision-making, so building relationships with line managers is essential for training buy-in. Punctuality and professionalism are expected, though flexibility is often needed to accommodate shift workers in manufacturing. Understanding Setswana communication norms and local labour practices will help you succeed.
What career progression opportunities exist for Training Officers in Botswana's HR field?
With experience, you can advance to Training Manager, HR Manager, or Organizational Development roles within larger firms. Some professionals transition into consultancy or join parastatals like BDC for broader exposure. Pursuing further qualifications, such as a Master's in HR or CIPD accreditation, accelerates promotion prospects.
What employee benefits are commonly offered to Training Officers in Botswana?
Standard benefits typically include paid annual leave as per Botswana labour law, medical aid schemes, and pension contributions through BPOPF or private providers. Some manufacturing employers offer performance bonuses, transport allowances, or subsidized meals. Benefits vary significantly by company size and sector, so always confirm during negotiation.
How should I apply for a Training Officer position in Botswana, and what do employers prioritise in candidates?
Submit a tailored CV and cover letter highlighting measurable training outcomes and familiarity with Botswana's Employment Act. Employers prioritise practical experience, strong communication skills in English and Setswana, and proficiency in HRIS or training management systems. Networking through BHRDS events and LinkedIn can also open doors in Botswana's relatively small professional community.