Join our team and be part of creating unforgettable travel experiences. SOLO TRAVELS is looking for a passionate, customer-focused and motivated Travel Consultant to join our growing team.
Job Summary
- Type: full-time
- Location: Maun
- Category: Hospitality
- Closing Date: 2026-08-30
Key Responsibilities
- Assist clients with holiday and business travel planning.
- Prepare travel quotations and itineraries.
- Make flight, accommodation, tour and transport bookings.
- Promote the company’s travel packages and services.
- Respond to customer enquiries via email, phone and WhatsApp.
- Build and maintain strong relationships with clients.
- Process payments and maintain accurate booking records.
- Deliver excellent customer service at all times.
Requirements
- A certificate in Travel and Tourism.
- Excellent communication and customer service skills.
- Good computer skills and proficiency in Microsoft Office.
- Ability to work under pressure and meet deadlines.
- Strong organizational and problem-solving skills.
- A positive attitude and willingness to learn.
How to Apply
Apply by email: lame@solotravels.net
Frequently Asked Questions
What qualifications or experience are typically required for a Travel Consultant specializing in solo travels in Botswana?
A diploma or degree in Hospitality, Tourism Management, or a related field is often preferred. Strong sales skills, excellent customer service, and knowledge of Botswana's tourism offerings are crucial, with prior travel industry experience being a significant advantage.
What does a typical day look like for a Travel Consultant focused on solo travel experiences?
Daily tasks involve consulting with clients to understand their solo travel preferences, designing personalized itineraries, booking accommodations and activities, and providing destination information. You'll also manage reservations, process payments, and offer ongoing support to travelers.
What are the general work culture and expectations for a Travel Consultant in Botswana?
The work culture often values professionalism, reliability, and excellent customer service, particularly in the tourism sector. Employers expect strong communication skills, initiative, and a deep understanding of local attractions and client needs.
What are the career progression opportunities for a Travel Consultant in Botswana?
Successful Travel Consultants can advance to senior consultant roles, team leadership positions, or specialize further in niche markets like luxury or adventure travel. Opportunities might also arise in destination management or tour operations management.
What typical benefits can a Travel Consultant expect in Botswana?
Benefits generally include statutory leave entitlements such as annual leave and sick leave as per Botswana labour laws. Some employers may offer medical aid contributions and participation in a pension scheme, varying significantly by company.
How should I apply for this role, and what do employers in Botswana look for in a candidate?
Applications typically involve submitting a comprehensive CV and a tailored cover letter highlighting your relevant experience and passion for travel. Employers seek candidates with strong communication, sales, and organizational skills, along with a genuine understanding of local tourism.