Job Summary
- Employer: Standard Bank
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Payments
- Closing Date: 2026-09-28
Key Responsibilities
- To verify and capture payment instructions and liaise with relevant stakeholders to gather missing information and / or supporting documentation to fulfil payment instructions.
- To ensure the completeness and accuracy of the payment instruction and / or conditions and requirements are met to enable the processing of payments and settlements against world class operations standards, meeting all contractual obligations.
Requirements
- Type of Qualification: Secondary/High school/A levels/Matric
- Field of Study: Finance and Accounting
- Experience Required
- Payments
- Operations
- 1-2 years
- General banking knowledge and working experience within a financial institution performing payment functions.
- Less than 1 year
- Basic understanding of finance and accounting concepts and practices.
- Behavioural Competencies:
- – Developing Expertise
- – Documenting Facts
- – Embracing Change
- – Examining Information
- – Interacting with People
- – Interpreting Data
- – Making Decisions
- – Managing Tasks
- – Producing Output
- – Resolving Conflict
- – Thinking Positively
- – Upholding Standards
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for an Unpaid Officer role at Standard Bank in Botswana?
Candidates should hold a relevant tertiary qualification such as a diploma or degree in finance, accounting, or business administration, and many employers prefer experience in banking or payments. Additional certifications like Certified Payments Professional (CPP) or a local banking qualification can strengthen your application.
What are the day-to-day responsibilities of an Unpaid Officer in the Payments category?
An Unpaid Officer typically manages transaction processing, ensures compliance with regulatory requirements, and resolves payment-related queries from customers. They also monitor system performance, generate reports, and collaborate with cross-functional teams to improve payment workflows. Attention to detail and strong analytical skills are essential for accurate record-keeping.
What is the typical work culture and expectations for this role in Botswana?
In Botswana, Standard Bank values punctuality, teamwork, and a customer‑centric approach, with a formal yet supportive work environment. Employees are expected to adhere to strict data protection policies and maintain high ethical standards. Regular training sessions and open communication channels help foster continuous learning.
What career progression opportunities exist for an Unpaid Officer in Botswana?
Starting as an Unpaid Officer, you can progress to roles such as Senior Payments Officer, Payments Analyst, or eventually a Payments Manager, depending on performance and additional training. Continuous professional development and internal mobility programs are common pathways for career growth.
What benefits can I expect as an Unpaid Officer in Botswana, and how does the company support employee well-being?
Benefits typically include paid annual leave, sick leave, and access to a company medical aid scheme, though specific plans vary by employer. Many banks also offer pension contributions and wellness programs. Employees often receive regular performance reviews and opportunities for skill enhancement.
