Bayport Financial Services Botswana is hiring for four roles at Head Office, Gaborone:
1. Customer Experience & Insights Quality Assurance Officer
2. Risk & Anti-Money Laundering Officer
3. Data Protection Officer
4. Portfolio Analyst – Credit Risk
1. Customer Experience & Insights Quality Assurance Officer
2. Risk & Anti-Money Laundering Officer
3. Data Protection Officer
4. Portfolio Analyst – Credit Risk
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Finance
- Closing Date: 2026-08-21
Requirements
- Customer Experience & Insights QA Officer: Bachelor’s Degree in Business Management/Business Administration or related; min 2 years’ customer service experience; CRM systems experience; MS Office proficiency; strong English & Setswana communication.
- Risk & Anti-Money Laundering Officer: Bachelor’s in Risk Management, Finance, Business, Law or related; 2-3 years’ financial services experience; knowledge of FATF Standards, AML/CFT legislation; strong MS Office skills; ACAMS/ICA or equivalent AML/CFT certification an advantage.
- Data Protection Officer: Bachelor’s in Law, IT, Business, Risk Management, Compliance or related; min 2 years’ data protection/privacy/compliance experience; knowledge of Botswana Data Protection Act 2024, GDPR; privacy impact assessment/audit experience.
- Portfolio Analyst – Credit Risk: Bachelor’s in Finance, Economics, Statistics, Mathematics, Business, Risk Management or related; 1-3 years’ financial services experience; advanced MS Excel; knowledge of credit risk principles.
How to Apply
To apply, email your comprehensive application with updated CV and certified copies of qualifications to jobs@bayport.co.bw by 21 August 2026.
About the Company
Bayport Financial Services Botswana (Pty) Ltd is a prominent microfinance institution dedicated to providing accessible financial solutions to formally employed individuals across Botswana. As a proud subsidiary of the Bayport Management Ltd group, it leverages international best practices to deliver tailored products designed for the local market. The company specializes in unsecured credit and insurance products, empowering Batswana to achieve their financial aspirations responsibly. Operating with a strong commitment to responsible lending and customer service, Bayport Botswana aims to foster sustainable economic growth and financial inclusion. Its robust network of branches ensures services are readily available throughout Botswana, making a significant impact on personal and national development.
Empowering Batswana with accessible financial solutions.
Frequently Asked Questions
What are the typical educational qualifications and professional certifications expected for these specialized finance roles in Botswana?
A relevant Bachelor's degree in Finance, Economics, Risk Management, Law, or Business Administration is generally required. For specialized roles like AML or Data Protection, industry-specific certifications or demonstrable experience in regulatory compliance are highly valued.
Can you describe the common day-to-day responsibilities for roles such as a Risk Officer or Portfolio Analyst in a Botswana financial institution?
Daily tasks often include monitoring compliance with regulations, analyzing financial data, preparing reports for management, and assessing potential risks. Collaboration with various departments to ensure adherence to policies and support strategic decision-making is also common.
What is the typical work culture and what are the key professional expectations for finance sector employees in Botswana?
The work culture often values professionalism, strong ethical conduct, and respect for established hierarchies. Punctuality, teamwork, and a proactive approach to problem-solving are highly regarded within Botswana's financial services industry.
What are the realistic career progression opportunities for someone starting in one of these specialized finance roles in Botswana?
Career progression often involves moving into more senior specialist roles, team leadership positions, or cross-functional transfers within risk, compliance, or analytical departments. Continuous professional development and acquiring further certifications are crucial for advancement.
What standard benefits packages, such as leave, medical aid, or pension, can job seekers generally expect from financial services employers in Botswana?
Most reputable financial institutions in Botswana offer competitive benefits packages, including statutory annual leave, medical aid contributions, and provident or pension fund schemes. Additional benefits might include group life assurance and training allowances depending on the employer.
When applying for these positions, what do employers in Botswana typically look for in terms of application materials and candidate attributes?
Employers seek a well-structured CV highlighting relevant experience and qualifications, accompanied by a targeted cover letter explaining your suitability for the specific role. Demonstrating strong analytical skills, attention to detail, and a clear understanding of Botswana's regulatory landscape are key attributes.