Job Vacancies 2026: OPERATIONAL STAFF
The Waiter / Bar Attendant will deliver exceptional service in the hotel’s restaurant, bar, conferencing, and outside catering operations. This role ensures guests enjoy a refined dining and beverage experience consistent with upmarket 4-star standards, while supporting the hotel’s reputation for excellence across all service areas, including the hotel school.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Food & Beverage
- Closing Date: 2026-06-10
Key Responsibilities
- Guest Service: Provide attentive table and bar service, ensuring guest satisfaction.
- Beverage Preparation: Mix, serve, and present drinks professionally.
- Menu Knowledge: Advise guests on food and beverage options, upselling where appropriate.
- Event Support: Assist with conferencing and outside catering service delivery.
- Compliance: Uphold hygiene, safety, and responsible alcohol service standards.
Requirements
- Hotel Experience: Minimum 2-3 years’ experience as a Waiter or Bar Attendant in an upmarket 4-star hotel.
- Skills: Strong communication, customer service, and teamwork abilities.
- Languages: Fluency in English; Setswana or other languages an advantage.
- Professional Grooming: Presentable appearance and adherence to service etiquette.
How to Apply
Email: recruitment@ubhotelandconferencecentre.com
Instructions: Send your application letter and detailed CV to the email provided. Clearly indicate the job position applied for on the email subject line.
Instructions: Send your application letter and detailed CV to the email provided. Clearly indicate the job position applied for on the email subject line.
About the Company
The UB Hotel and Conference Centre, an integral part of the University of Botswana, is a leading venue for events and accommodation in Gaborone. Situated on the university's vibrant campus, it provides state-of-the-art facilities for academic conferences, corporate meetings, and various social functions. The centre offers a range of comfortable guest rooms, comprehensive meeting spaces, and professional support services. It plays a crucial role in facilitating knowledge exchange and community engagement, serving both the university and the broader Botswana community with its hospitality offerings.
Premier conferencing and hospitality at the University of Botswana, Gaborone.
Frequently Asked Questions
What qualifications or experience are typically required for a Waiter/Bar Attendant role in Botswana?
While a formal qualification like a BGCSE is often preferred, practical experience in hospitality or customer service is highly valued. Some establishments may offer on-the-job training for promising candidates demonstrating a good attitude and willingness to learn. Basic literacy and numeracy are usually essential for handling orders and transactions.
What are the common day-to-day responsibilities for Waiters/Bar Attendants at a hotel or conference centre in Botswana?
Daily duties typically include greeting guests, taking food and beverage orders accurately, serving meals and drinks, and clearing tables efficiently. Bar attendants also manage stock, mix beverages, and ensure the bar area is clean and well-maintained. Providing excellent customer service and maintaining a tidy work environment are paramount.
What is the typical work culture and what are the key expectations for hospitality staff in Botswana?
The work culture in Botswana's hospitality sector emphasizes politeness, respect, and a strong service-oriented attitude towards guests. Punctuality, reliability, and teamwork are highly valued, alongside the ability to communicate effectively in English and Setswana. Employees are expected to be presentable, maintain hygiene standards, and uphold the establishment's reputation.
What are the realistic career progression opportunities for Waiters/Bar Attendants within the hospitality sector in Botswana?
With dedication and further training, Waiters/Bar Attendants can progress to roles like Head Waiter/Waitress, Supervisor, or even Assistant Restaurant/Bar Manager. Opportunities for cross-training into other departments, such as reception or kitchen assistance, may also become available. Continuous learning and demonstrating leadership potential are key for advancement.
What kind of benefits, like leave or medical aid, can one typically expect as a full-time Waiter/Bar Attendant in Botswana?
Full-time employees in Botswana generally receive statutory benefits including annual leave, sick leave, and maternity leave as per labor laws. Some larger establishments may also offer medical aid contributions, pension schemes, or staff meal allowances. Specific benefits can vary significantly between employers.
What should I include in my application, and what do employers in Botswana look for when hiring Waiters/Bar Attendants?
Your application should include a well-structured CV highlighting relevant experience in customer service or hospitality, along with a cover letter expressing your interest and suitability for the role. Employers look for a positive attitude, strong communication skills, a professional appearance, and a genuine passion for serving guests. Reliability and the ability to work flexible hours, including weekends and public holidays, are also critical.