Job Summary
- Employer: NTT Motor Group
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Automotive
- Closing Date: 2026-10-17
Key Responsibilities
- Strong management experience with stable work records, service driven & amp; customer with good people management and financial acumen
Requirements
- 10 Years or more technical experience and/ or workshop managerial experience in a motor industry.
- Relevant tertiary education [technical qualification]
- Excellent management and communication skills
- Training, coaching and people development skills And motivation skills
- Extensive knowledge of motor-dealership, workshop operation requirements
- Knowledge of products
- Advanced computer skills [automotive knowledge]
- Business Acumen
- Customer orientation
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for a Workshop/Technical Manager role at an automotive group in Botswana?
Most employers require a National Diploma or Degree in Automotive Engineering, Mechanical Engineering, or a related field from institutions like BIUST or BGCSE. Trade-tested qualifications and ASE or equivalent certifications are highly valued. At least 5-7 years of hands-on workshop experience with supervisory exposure is typically expected.
What are the typical day-to-day responsibilities of a Workshop/Technical Manager in Botswana's automotive sector?
You will oversee service bay operations, diagnose complex vehicle faults, manage technician schedules, and ensure quality control on repairs. Customer liaison regarding technical issues and warranty claims is common. You must also maintain compliance with Botswana Bureau of Standards and environmental regulations for waste disposal.
How does workplace culture and management style typically function in Botswana automotive workshops?
Hierarchical respect is important; senior technical staff are expected to mentor junior artisans while maintaining clear authority. Punctuality and reliability are highly valued given the country's transport-dependent economy. Building personal relationships with team members and customers strengthens trust and long-term business retention.
What career progression opportunities exist for Workshop/Technical Managers in Botswana?
Strong performers can advance to Regional Technical Manager, Aftersales Director, or Operations Manager roles within dealer groups. Some transition to franchise ownership or consultancy work with government fleet contracts. Continuous upskilling in hybrid and electric vehicle technology is becoming essential for senior advancement.
What benefits are commonly offered for this level of position in Botswana?
Standard packages typically include medical aid coverage, pension contributions through BPOPF or private schemes, and annual leave of 15-25 days. Company vehicles or fuel allowances are common given the role's demands. Performance bonuses and training sponsorships for international certifications may be negotiated.
How should I apply for this role, and what do Botswana automotive employers prioritize in candidates?
Submit a detailed CV highlighting specific brands serviced and team sizes managed, accompanied by certified copies of qualifications and references. Employers prioritize proven diagnostic expertise on multiple vehicle brands, clean BURS tax compliance records, and demonstrated ability to reduce workshop turnaround times. Prepare for practical assessments and panel interviews including technical scenario questions.