Whatsapp (ONLY for CV Making and Job Posting): +26776981238

Support Centre Administrator

Trending Talent Solutions Botswana would like to invite suitable candidates to apply for the position described below.

Job Summary

To understand stakeholder needs, keep stakeholders updated and provide professional and friendly services and support in an industry leading timeframe.

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Process Assessment and Talent Requests

Coordinate activities and services required in delivering on assessment / talent requests and projects.

General Administrative Support

To provide telephonic, email and online support to assessment participants and system users.

 

Provide System Training
 Minimum requirement Form 5/Matric (BGCSE/IGCSE) MS Office

– Processing details (meeting timescales, checking things, following procedures)- Driving Success (taking action, seizing opportunities, pursuing goals)- Evaluating problems (examining information, documenting facts, interpreting data)

Experience Able to work flexible times.

Salary: Competitive market related salary

Location: Gaborone

Applications close 23 February 2018

 

How to Apply;

 

https://top-talent-solutions.worketc.com/forms?232

 

This form is designed to facilitate your application for the above mentioned job. The form will ask you questions regarding your qualification, experience, knowledge and skills. Please complete the form in full. Be truthful and honest when completing the form.

Keep in mind that your answers and information will be validated at a later stage. It will be possible to see how honest and truthful you were in completing the form. Should the information you provide, prove to be inaccurate, you will be disqualified from the process.

Make sure you answer all the required fields (marked with a red star)Please note that once you begin filling in the form, you have to complete it in full.

 

Click the ‘Apply’ button at the end of the form to submit your application. If you do not complete and submit the form in one sitting, you might have to start from the beginning.

 

 

Other Requirements

Two years’ work experience in a technology enabled customer services role will be advantageous.

 

– Showing Resilience (conveying self-confidence, showing composure, resolving conflict)

– Structuring Tasks (managing tasks, upholding standards, producing output)

–  Communicating Information (convincing people, articulating Information, challenging ideas)

Competencies

Technology Savvy

Skills

An IT related degree will be an added advantage.

 

Qualifications

Requirements

To provide expert system training to end users.

 

Participant and User Support

Provide general office administrative support and assist with general coordination of activities.

 

Coordinating Assessment and Talent Management Activities

Receive, process, implement and monitor assessment and talent management requests using varioustechnology platforms.

 

 

Stakeholder Delight

Objectives

Reports to: Support Centre Team Leader

To coordinate, administer and support the end-to-end assessment and talent management process for internal and external stakeholders.

 

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