CLUSTER GENERAL MANAGER – HILTON WORLDWIDE HOTELS

VACANCY: CLUSTER GENERAL MANAGER- HILTON WORLDWIDE HOTELS
PROFILE
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Hilton Worldwide Hotels invites applications from suitably qualified & experienced candidates for the position of Cluster General Manager (Multiple Hilton Worldwide Brands)
MAIN PURPOSE OF THE JOB
Reporting to the Vice President, Africa & Indian Ocean Region, directly responsible for:
⦁ Managing the day-to-day running of hotel operations with an oversight role of area hotels under their responsibility in keeping with all corporate & brand standards
⦁ Managing development & pre-opening process with the Brand development team
⦁ To develop and execute the strategic management of the hotels in-line with Company goals
⦁ In Charge of all shared service functions in Botswana in close coordination with the Regional team
⦁ Maximizing performance & profitability and delivering an excellent Guest and Team Member experience
JOB REQUIREMENTS
⦁ Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
⦁ Lead in all key property issues including capital projects, customer service, and refurbishment
⦁ Deliver achievable hotel budgets, and set other short- and long-term strategic goals for all properties under their responsibility
⦁ Ability to analyze market trends & help develop effective market strategies to drive market share
⦁ Provide effective leadership to the hotel while leading in all aspects of business planning
⦁ Comply with and exceed Hilton Brand Service Standards
⦁ Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
⦁ Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
⦁ Ensure representation of the Hilton worldwide Brand in community sustainability initiatives
QUALIFICATIONS & EXPERIENCE
⦁ Experience as General Manager or Director of Operations within a similar-quality hotel
⦁ Degree in Hotel Management or equivalent
⦁ Possess strong commercial acumen, with experience in increasing profitability
⦁ Experience managing budgets, revenue proposals, and forecasting results in a similar-sized property
⦁ Excellent leadership skills & Exceptional communication skills
⦁ In-depth knowledge of the hotel/leisure/service sector
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
⦁ General Management experience in an international Brand
⦁ Experience in any of the Hilton Worldwide Hotel brands
⦁ Pre-opening or brand conversion of a hotel