### JOB ADVERTISEMENT
Provide strategic leadership and governance across all security domains.
Provide oversight and guidance for Information Privacy and Information Security related activities within the organisation.
Oversee physical security operations, access control, surveillance, and emergency response.
Lead cyber and information security programs, ensuring integrity of enterprise systems and data.
Directly investigate incidents, respond to evidence management.
Develop and lead robust security policies, standards, and risk mitigation frameworks.
Partner closely with internal stakeholders, regulators, national security agencies.
Lead and coach multidisciplinary security teams and outsourced service providers.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Information Technology
- Closing Date: 2026-09-03
Key Responsibilities
- Provide strategic leadership and governance across all security domains.
- Provide oversight and guidance for Information Privacy and Information Security related activities within the organisation.
- Oversee physical security operations, access control, surveillance, and emergency response.
- Lead cyber and information security programs, ensuring integrity of enterprise systems and data.
- Directly investigate incidents, respond to evidence management.
- Develop and lead robust security policies, standards, and risk mitigation frameworks.
- Partner closely with internal stakeholders, regulators, national security agencies.
- Lead and coach multidisciplinary security teams and outsourced service providers.
Requirements
- Bachelor’s Degree in Security Management, Cyber Security, IT or related field.
- A Master’s Degree will be an added advantage.
- Minimum eight (8) years’ experience leading multi-disciplinary security functions.
- Demonstrated experience in managing investigations and responding to critical security incidents.
- Minimum 5 years in a senior leadership or management role.
- Professional certifications: CISSP, CISM, CEH, CRISC, CPR, CGEIT or ISO 27001 Lead Implementer/Auditor preferred.
How to Apply
Applicants are requested to clearly state the position applied for in the email subject line. Suitably qualified candidates who meet the requirements are invited to submit the following:
– Application letter
– Latest detailed Curriculum Vitae
– Certified copies of academic and professional certificates
– Certified copy of Identity Document (Orang)
Email to: recruitment@btc.bw
About the Company
Botswana Telecommunications Corporation (BTC) stands as a cornerstone of digital connectivity across Botswana, offering a comprehensive suite of telecommunications services. As a key player in the nation's infrastructure, BTC provides reliable mobile, fixed-line, internet, and data solutions to both individuals and businesses. Since its establishment, it has been instrumental in bridging the communication gap and fostering economic growth within Botswana. BTC continues to invest in advanced technologies, ensuring robust network coverage and innovative services tailored to the evolving needs of the Batswana people. Its commitment extends to empowering communities and contributing to Botswana's journey towards a fully connected future.
Your World. Connected.
Frequently Asked Questions
What qualifications and certifications are typically required for the Head of Security Services role at Botswana Telecommunications Corporation?
A bachelor’s degree in Information Technology, Cybersecurity, or a related field is usually mandatory, with many employers preferring a master’s degree. Professional certifications such as CISSP, CISM, or ISO/IEC 27001 Lead Auditor are highly valued and often expected, especially given Botswana’s growing alignment with national cybersecurity frameworks like the National Cybersecurity Strategy.
What does a typical day look like for the Head of Security Services in this role?
The role involves overseeing ICT security operations, conducting risk assessments, managing incident response, and ensuring compliance with Botswana’s Data Protection Act and BCRA regulations. Daily tasks include coordinating with IT infrastructure teams, briefing senior management on threats, and liaising with Botswana’s Computer Emergency Response Team (BotsCERT) on emerging vulnerabilities.
How does workplace culture and leadership expectations differ in Botswana compared to other countries?
Leadership in Botswana emphasises respect for hierarchy, consensus-building, and strong interpersonal communication — direct confrontation is generally avoided in favour of consultative decision-making. As Head of Security Services, you’ll be expected to mentor local staff, engage respectfully with government stakeholders, and align security initiatives with national development goals like Vision 2036.
What career progression opportunities exist after holding this position in Botswana’s telecom sector?
Successful performance may lead to broader enterprise leadership roles such as Chief Information Security Officer (CISO) or Director of ICT Governance within state-owned enterprises or private telecom firms. There’s also potential to transition into advisory positions with the Botswana Communications Regulatory Authority (BCRA) or the Ministry of Communications and Innovation, particularly in policy or national cybersecurity capacity building.
What benefits — such as leave, medical aid, and pension — are commonly offered for this level of role in Botswana?
Employers typically provide 30 days annual leave, fully subsidised medical aid through registered schemes like BONFIRE or Medshield Botswana, and mandatory membership in the Botswana Public Officers Pension Fund (BPOPF) or a registered private pension scheme. Additional benefits may include study leave support for professional certifications and allowances for security clearance maintenance.
How should I apply, and what do employers in Botswana specifically look for in candidates for this role?
Applications must be submitted via BTC’s official careers portal or through the Botswana Unified Recruitment System (BURS), including certified academic documents and proof of security-related certifications. Employers prioritise demonstrable experience in securing telecom infrastructure, familiarity with Botswana’s legal and regulatory environment, and evidence of stakeholder engagement with local institutions like BCRA or BotsCERT.