The successful candidate will be responsible for driving new business, developing strategic partnerships (including PSPs), and delivering innovative payment solutions that enhance merchant value propositions and grow transaction volumes.This role requires a strong understanding of the payments ecosystem, card acquiring, POS integration, and digital commerce, combined with exceptional stakeholder engagement and sales execution capabilities.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Sales
- Closing Date: 2026-10-14
Key Responsibilities
- 1. Business Development & Revenue Growth
- Identify, originate, and close new merchant acquiring opportunities across key sectors.
- Drive growth in card acceptance, POS deployments, and digital payment solutions.
- Execute strategies to increase transaction volumes, market share, and revenue
- 2. Partner & Ecosystem Development
- Build and manage relationships with Payment Service Providers (PSPs), fintechs, and technology partners.
- Build and manage relationships with Segment Relationship Managers, Branch Teams and Segment.
- Structure and negotiate commercial agreements aligned with bank strategy
- Enable POS integration and value-added services through third-party partnerships.
- 3. Client Solutioning
- Design tailored payment solutions for merchants, including:- POS solutions.
- E-commerce gateways.
- Integrated payment experiences.
- Collaborate with product, risk, and technology teams to deliver end-to-end solutions
- 4. Market Intelligence & Strategy
- Analyse industry trends, competitor activity, and emerging payment technologies
- Identify opportunities in digital payments, embedded finance, and alternative acceptance channels.
- Contribute to strategic roadmap for Merchant Services
- 5. Risk, Compliance & Governance
- Ensure all business activities comply with:- Card Scheme rules (Visa, Mastercard)
- Regulatory requirements (Bank of Botswana)
- Internal risk and compliance frameworks.
- Work closely with risk teams to ensure sound merchant onboarding practices.
- 6. Stakeholder Management
- Engage internal stakeholders across:
- Product
- Risk & Compliance
- Technology
- Operations
- Act as a trusted advisor to key clients and partners.
- 7. People Management
- Lead, inspire, and hold a high-performing team accountable-driving a culture of ownership, continuous improvement, and exceptional service delivery while developing talent and decisively addressing under performance .
Requirements
- Bachelor’s degree in Business, Finance, or related field.
- Minimum 3-5 years’ experience in Merchant Services, Payments/Fintech, Business development Sales.
- Strong understanding of: Card acquiring payment ecosystems, POS and payment gateway integrations.
- Proven track record in revenue generation and deal origination.
- We are looking for a candidate who demonstrates: Commercial drive, Strategic Thinking, Relationship Excellence, Resilience & Ownership, Innovation Mindset, Integrity & Professionalism.
How to Apply
To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R50630
About the Company
FNB Botswana is a licensed commercial bank operating in Botswana under the supervision of the Bank of Botswana. It provides retail, business, and corporate banking services across major urban centres including Gaborone, Francistown, and Maun. The bank launched operations in Botswana in 2011 after acquiring the former Botswana National Bank. FNB Botswana is a wholly owned subsidiary of FirstRand Limited, but it holds its own banking licence and operates independently within Botswana’s regulatory framework.
Banking and financial services in Botswana
Frequently Asked Questions
What qualifications or education do I need to become a Business Development Manager North at FNB Botswana?
Most employers in Botswana require a bachelor's degree in Business, Marketing, Finance, or a related field. Professional certifications like CIM or banking-specific qualifications from BIDPA or similar institutions are highly valued. Previous experience in sales, banking, or financial services is typically essential for this senior role.
What are the typical day-to-day responsibilities of a Business Development Manager North in Botswana?
You will identify and pursue new business opportunities in the northern region, build relationships with corporate and individual clients, and develop strategies to expand FNB's market share. Regular travel to northern towns like Francistown, Maun, and Kasane is expected to meet clients and monitor branch performance. You will also analyze market trends, prepare sales reports, and collaborate with credit and operations teams.
How does workplace culture and management style differ at banks like FNB Botswana compared to other local employers?
FNB Botswana maintains a professional, target-driven culture common in South African-affiliated banks, with emphasis on performance metrics and client service excellence. Hierarchical structures exist, but there is growing openness to innovation and digital banking solutions. Punctuality, formal dress codes, and respect for authority are important in Botswana's banking sector.
What career progression opportunities exist for Business Development Managers in Botswana's banking sector?
Strong performers can advance to Regional Manager, Head of Sales, or executive positions like Country Director of Business Banking. Some professionals transition to specialized roles in corporate banking, product development, or strategy. Experience at FNB also opens doors at other FirstRand subsidiaries or competitor banks across Southern Africa.
What employee benefits are typically offered for senior sales roles at major banks in Botswana?
Standard benefits usually include medical aid coverage, pension contributions, performance-based bonuses, and annual leave aligned with Botswana's labor laws. Many banks provide car allowances or company vehicles given the extensive regional travel required. Group life insurance and staff banking products at preferential rates are also common perks.
How should I apply for a Business Development Manager position at FNB Botswana, and what do local employers prioritize in candidates?
Apply directly through FNB Botswana's careers portal or submit applications to their Gaborone headquarters with a detailed CV and cover letter. Employers prioritize proven sales track records, existing networks in northern Botswana, and strong understanding of local business communities. Demonstrating fluency in Setswana and knowledge of regional economic drivers like mining, tourism, or agriculture strengthens your application.
