Operational Excellence x 1 – Botswana Unified Revenue Services (BURS)

EXTERNAL VACANCY CIRCULAR NO 3. OF 2018

Botswana Unified Revenue Services (BURS) is a semi-autonomous organization of Government responsible for assessing and collecting tax revenue as well as border administration. BURS invites dynamic, self- motivated and qualified citizens of Botswana to visit the BURS website and apply for the following posts:

OPERATIONAL EXCELLENCE x 1

Main Purpose of the Job

To establish and manage the Operational Excellence function and competency within BURS through standardisation (Business Process Management), continuous improvement, and innovation of all business processes at all levels and functions in BURS in order to deliver results on and stretch the potential of corporate strategic objectives.

Key Performance Areas

1. Continuous improvement of business processes and customer service standards throughout BURS.

2. Effective collaboration with functional team leaders at all levels.
3. Effective definition, communication and oversight management of BURS standardisation, reengineering, continuous improvement and innovation initiatives.
4. Attraction, empowerment and staff development within team and across BURS.
5. Development of innovation and continuous improvement competencies at all levels within BURS.
6. Effective management of resources.

Position Requirements

Qualifications:            Bachelor’s Degree in Operations Management, Industrial Engineering

or related area. Accreditation with an internationally recognized institute of professional Project and/or Quality Management such as

Certification in Lean, Six Sigma, Prince 2, or PMBOK would be an added advantage.

Experience:             At least   six   (6) years relevant post qualification experience in process

and quality management environment, two (2) of which should have been at the professional or supervisory level or equivalent.

Competencies:           Team   Leadership

Planning & Organising Creativity & Innovation Management of Resources Consultations & Interpersonal Relations Judgement & Decision Making Development and Empowerment of Others

Salary:         BURS 04 (P369,456 – P448, 620 per annum

Benefits:

BURS offers a competitive salary and benefits such as, Medical Aid, Contributory Pension Fund, Group Life Assurance Cover, 24-hour Group Personal Accident cover, Housing Subsidy and Staff Welfare Schemes (Non-Guaranteed Personal and Residential and Vehicle loans etc).

Candidates who meet the requirements for the above-mentioned positions should apply and attach comprehensive up to date curriculum vitae, certified copies of certificates, Omang and at least two (2) work related references from current or previous employers, at least one (1) reference should be current. Applications that do not meet the required provisions will not be considered.

All applications should be addressed to;

Director Human Resources

Botswana Unified Revenue Service Block B, 4th Floor

Private Bag 0013

Gaborone

Note: Candidates who meet the requirements for the above mentioned positions should apply and attach the necessary supporting documents. BURS will only enter into correspondence with shortlisted candidates.

For any information regarding these positions, please contact the Human Resources office at these telephone numbers: 3638906 (L. Tubego), 3639500 (M. Ntapu) or 3639500 (O. Maphutha).

Closing date: 30^th August 2018 at 1630 hours