Claims Supervisor – Botswana Insurance Company Limited

Claims Supervisor – Reporting to the Claims Manager

Responsibilities

• Investigating and processing claims so that the Company only compensates for what they are liable, and recover what is due (includes reinsurance).
• Providing daily support to the claims team on managing claims and filling activities.
• Ensuring that the Claims team are prudent in claims settlement and adherence to procedures.
• Review insurance/claim forms for accuracy & completeness.
• Ensuring adequate and/or accurate reserves on claims and on registration of claims.
• Representing the Company at pre-trial conferences and trial Court.
• Assist claim personnel in coverage investigation, liability analysis and settlement negotiation.
• Assist in hiring and training new candidates in their job responsibilities.
• Promptly negotiates settlements, making sure that the settlement reflects the actual claimant losses while also being certain that the insurer is protected from invalid claims.

Competencies

• Risk evaluation or Assessment
• Excellent people management skills and must be able to sustain excellent business relationships.
• Analytical
• Self-driven
• Negotiation skills

Requirements

• A Business related degree with a recognised professional Insurance qualification such as AIISA & FIISA
• 6 to 7 years relevant work experience in a short-term Insurance market, 2 of those in a Supervisory role.

• Sound knowledge of regulatory requirements.