The Southern African Development Community Accreditation Service (SADCAS), a multi economy Accreditation body based in Botswana was established to offer accreditation services throughout the SADC region in those Member States that do not have a national accreditation body namely: Angola, Botswana, Democratic Republic of Congo, Lesotho. Malawi, Mozambique, Namibia, Seychelles, Swaziland, Tanzania, Zambia and Zimbabwe.
The following post tenable in Gaborone « currently on offer
Quality Manager
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Main Purpose of the Job
To manage the SADCAS Quality Management System (QMS) and ensure that h complies with the requirements of ISO/IEC 17011 and of AFRAC, SADCA, ILAC and LAF in order to achieve and maintain the international recognition of SADCAS.
Key Responsibilities
- Manage Internal Audit process as per SADCAS procedure;
- Manage Management Reviews meetings as per SADCAS procedure.
- Manage the preparation, approval, control, review and publication of QMS documents (procedures, forms, and standard letters) as per the SADCAS procedure;
- Ensure that relevant personnel are trained on ISO/IEC 17011 and SADCAS QMS documents.
- Coordinate the SADCAS Customer feedback system including com plants as per the SADCAS procedure.
- Ensure that the external customer satisfaction survey is conducted on an ongoing basis;
- Manage and coordinate all activities related to SADCAS Peer Evaluation’
- Maintain updated records of all personnel aivoived in SADCAS assessments/decisions on accreditations, and
- Compile reports on complaints, customer satisfaction feedback trends in internal audrt/peer evaluation findings etc.
Qualification and Experience
- A degree in a technical discipline.
- Understanding of accreditation bodies requirements and systems based on ISO/IEC 17011;
- Qualified and registered Team leader/Technical Assessor.
- A minimum of 5 years of technical experience with at least 2 years at managerial level; and
- Peer evaluator training will be an added advantage.
Required Skills and Competencies
- Target driven;
- Attention to detail;
- Ability to work m a team;
- Good organizational and time management skins.
- Excellent writing and verbal skills.
- Computer literate with specific experience m Microsoft Office, and
- Candidates with high proficiency m two of the SADC official languages (English/Portuguese/French) are encouraged to apply
More Information
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JOB APPLICATION DETAILS
SUBMISSION
Interested and suitably qualified candidates who are up for the challenge are encouraged to email a motivational letter, CV with a maximum of 3 Pages and certified copies of qualifications to info@sadcas org
CLOSING DATE: 12th April 2019
CORRESPONDENCE WILL BE LIMITED TO SHORTLISTED CANDIDATES ONLY.
- This job has expired!
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