Reporting to the Branch Manager the incumbents will be responsible for developing and ensuring compliance to customer service processes, procedures and standards.
Key Areas of Responsibility:
• Authorize the opening and closing of accounts in accordance with set processes and procedures.
• Recommend loans for approval/decline.
• Monitor, analyses and propose changes to processes, systems and procedures based on trends and feedback.
• Ensure consultants have sufficient product knowledge and ensure they can demonstrate product usage to clients.
• Ensure efficient client servicing, handling of customer enquiries and complaints. Ensure complete and accurate customer data.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
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Job Requirements:
The ideal candidates must be/have the following:
• Diploma in Banking/ Accounting/Finance or equivalent in a related field.
• Three (3) years post qualification experience in a customer service environment. Preferably in a financial institution Operational Knowledge in areas of customer services standards, sales and credit.
Compensation
BSB offers attractive remuneration package to the most suitable candidates.
More Information
-
JOB APPLICATION DETAILS
Interested and qualified
Applications clearly marked with the position being applied for in the subject line and latest CVs (providing at least three referees) and certified copies of educational certificates should be sent to the following email address
[email protected] on or before the Friday 12th June 2020
- This job has expired!
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