Job Summary
- Type: full-time
- Location: Gaborone
- Category: Education
- Closing Date: 2026-08-21
Key Responsibilities
- Assist in the coordination and administration of internal and external examinations
- Prepare examination timetables, venue allocations and seating arrangements
- Ensure examination papers and materials are securely stored, distributed and collected
- Maintain accurate records of student examination results, attendance and registers
- Assist in the coordination of invigilators and support invigilation duties as required
- Support the processing of special examination arrangements (e.g. deferred, supplementary and special needs)
- Respond to examination-related queries from students and lecturers
- Compile and update examination reports and statistics for management
Requirements
- At least a Diploma in Business Administration, Education or a related field
- Or a Degree in a related field is an added advantage
- At least 1-2 years’ experience in an academic or examinations administration role is an added advantage
- Knowledge of examination policies, procedures and academic regulations is an added advantage
How to Apply
Phone: +267 350 0124
Address: Plot 50364, Fairgrounds, Gaborone, Botswana
Frequently Asked Questions
What qualifications or certifications are typically required for an Academic Support Officer – Examinations role in Botswana?
A minimum of a Bachelor’s degree in Education, Administration, or a related field is usually required, often with preference for candidates holding a Postgraduate Diploma in Education or Examination Management. Relevant experience in examination administration within Botswana’s education system — such as working with BOCODOL, UB, or MOE policies — is highly valued, and familiarity with the Botswana National Examinations Council (BNEC) procedures is essential.
What does a typical day look like for an Academic Support Officer – Examinations at a college like Arthur Portland College in Botswana?
Daily tasks include coordinating exam timetables, liaising with lecturers and external bodies like BNEC, preparing and securing examination papers, supervising exam sessions, and processing results in line with national standards. You’ll also handle candidate registration, manage exam-related queries from students and staff, and ensure strict compliance with MOE and institutional examination regulations and deadlines.
How does workplace culture and professional expectations differ for this role in Botswana compared to other countries?
In Botswana, respect for hierarchy, punctuality, and formal communication — especially in written correspondence and official documentation — are strongly emphasised in academic settings. Teamwork is valued, but decisions often flow through designated academic leadership; understanding local norms like ‘botho’ (respect and dignity) and maintaining confidentiality around student data and exam integrity are non-negotiable expectations.
What realistic career progression paths exist for an Academic Support Officer – Examinations in Botswana’s education sector?
With experience and further study — such as a Master’s in Education Management or certification in examination systems — you may progress to Senior Academic Support Officer, Examinations Coordinator, or Quality Assurance Officer roles within colleges or MOE-affiliated institutions. Some transition into training roles with BNEC or move into academic administration leadership positions at universities or TVET institutions, particularly with demonstrated adherence to national education frameworks.
What benefits can I realistically expect in this role, such as leave, medical aid, or pension?
Most accredited private colleges in Botswana offer at least 21 days of annual leave, sick leave in line with the Employment Act, and participation in the Botswana National Pension Scheme (BNPS). Medical aid is commonly provided, though coverage level varies by employer; some institutions also offer study leave support or allowances for professional development aligned with MOE priorities.