We’re looking for someone organised, warm, and professional to support our front desk, billing, and daily admin.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administration
- Closing Date: 2026-05-08
Key Responsibilities
- Patient reception & guidance
- Billing, claims & payments
- Appointments & records
- Admin support for clinicians
Requirements
- Admin/Business/Health Services qualification
- Billing/claims experience (advantage)
- Strong communication & computer skills
- Professional, calm & patient-centred
- Valid driver’s licence (essential)
How to Apply
Apply: Send CV + short cover letter to admin@luminaryhealth.co.bw Subject: Admin & Front Desk Officer – Luminary Health Deadline: 08 May 2026
Frequently Asked Questions
What educational background and skills are typically required for an Administrative & Front Desk Officer role in Botswana?
Usually, a BGCSE certificate with strong passes in English and Setswana, along with a secretarial diploma or certificate in office administration, is preferred. Employers also highly value proficiency in Microsoft Office Suite and excellent communication skills.
What are the main day-to-day responsibilities of an Administrative & Front Desk Officer?
You'll typically manage the reception area, greet visitors, handle incoming calls and correspondence, and provide general administrative support. This often includes scheduling appointments, maintaining records, and assisting with office supplies management.
What are key aspects of the work culture for this role in Botswana that I should be aware of?
Professionalism, punctuality, and respect for hierarchy are highly valued in Botswana's corporate culture. Expect to work collaboratively and to demonstrate a strong work ethic and proactive approach.
What are the typical career progression opportunities for an Administrative & Front Desk Officer in Botswana?
With experience, you could advance to roles like Senior Administrator, Office Manager, or even specialize in areas like HR administration or executive assistance. Further education and continuous skill development can significantly broaden your career prospects.
What common benefits can I expect for an Administrative & Front Desk Officer position in Botswana?
Most full-time roles in Botswana include statutory benefits like annual leave, sick leave, and contributions to a pension fund. Many employers also offer medical aid schemes and, depending on the company, sometimes provide additional allowances.
What do employers in Botswana look for when hiring for this role, and what's the best way to apply?
Employers seek candidates with strong organizational skills, excellent interpersonal abilities, and a professional demeanor. A well-structured CV and cover letter, detailing relevant experience and demonstrating good command of English, are crucial for a successful application.