Love hosting? Help create amazing guest experiences and keep our properties 5-star ready!
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-07-27
Key Responsibilities
- CHECK IN GUESTS: Greet guests, give a warm welcome, and make sure everything is perfect for their stay.
- CHECK OUT GUESTS: Ensure a smooth checkout, inspect the property, and get it ready for the next guests.
- ON CALL SUPPORT: Be available and responsive while guests are staying to ensure they have a great experience.
Requirements
- Has experience in Airbnb property management or hospitality
- Is reliable, responsible, and pays attention to detail
- Has great communication and problem-solving skills
- Has a car is a plus, but licence is required
Salary
2099 per month
How to Apply
Phone: 74 658 509
About the Company
Airbnb, Inc. is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a broker and charges a commission from each booking. Airbnb was founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia.
Frequently Asked Questions
What qualifications or experience are typically required for an Airbnb Property Manager in Botswana?
Employers often look for candidates with a diploma or degree in Hospitality Management, Tourism, or Business Administration, although practical experience can sometimes substitute formal education. Prior experience in property management, hotel operations, or a customer service-focused role is highly valued, along with strong organizational and communication skills.
What are the common day-to-day responsibilities of an Airbnb Property Manager in Botswana?
Daily tasks include managing guest bookings, coordinating check-ins/check-outs, and ensuring properties are well-maintained and clean according to local standards. You'll also handle guest communications, resolve any issues promptly, and oversee local service providers like cleaning and maintenance staff.
What should I expect regarding the work culture and expectations for this role in Botswana?
The work culture in Botswana generally values professionalism, respect, and a collaborative spirit, even in fast-paced hospitality roles. You should expect to be proactive, adaptable to diverse guest needs, and maintain strong communication with both guests and property owners, often requiring flexibility in working hours.
What are the realistic career growth opportunities for an Airbnb Property Manager in Botswana?
Career progression can lead to roles such as Senior Property Manager, Area Manager overseeing multiple properties, or even transitioning into broader hospitality management within resorts or tourism companies. Developing strong operational skills, financial acumen, and client relationship management can open doors to leadership roles within the local tourism sector.
What typical benefits (like leave or medical aid) can I expect for a full-time hospitality role like this in Botswana?
Full-time employees in Botswana typically receive statutory benefits including annual leave, sick leave, and public holidays as per the Employment Act. Many reputable employers also offer additional benefits such as medical aid contributions, a pension scheme, and sometimes performance-based bonuses, though these can vary by employer.
How should I apply for this role in Botswana, and what do local employers typically look for?
Applications usually involve submitting a comprehensive CV and a tailored cover letter highlighting relevant experience and skills. Employers in Botswana often prioritize candidates with demonstrated problem-solving abilities, strong interpersonal skills, a customer-centric approach, and a good understanding of local service standards and guest expectations.