Banqueting Coordinator – Protea Hotel by Marriott Masa Square

WE ARE HIRING

Protea Hotel by Marriott Masa Square is inviting suitably qualified candidates to apply for the following position:

JOB TITLE: Banqueting Coordinator

REPORTING   TO: Conference & Banqueting Manager

EMPLOYMENT STATUS: Permanent

 

Main Responsibilities

• To ensure that all necessary requirements as per guests/group have been ordered and are in position and in working order.
• To liaise with all clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of the function. This involves communicating with chefs, department heads concern and Banquet service staff.
• Banquet Menu and Ballroom Set-up Coordination. Should be knowledgeable of banquet menu preparation, banquet set-up and prices.
• To show the client the various facilities available, advising and discussing the merits of the various options.
• Ensures set up requested by the client is made, prepare conference area for the clients including signage preparation.
• To monitor and control provisional and confirmed function bookings, and ensure that no double bookings occur.
• To be aware of departmental targets and objectives and strive to achieve maximum turnover ensuring guest satisfaction and controlling costs.
• To assist maintain the highest standard of service, cleanliness and hygiene in Banqueting Department.
• To assist in the compiling of events forecast, (unctions sheets and event planning.
• Ensuring all financial aspects are followed accordingly.
• Communicate with reception and any other relevant department and inform them of expected/booked clients who are to utilize facilities.
• Be familiar with all current and upcoming event details.
• Charge all bookings and ensure that they are entered into the hotel system – opera.
• To up-date function sheet and advise all departments once confirmation of the function is received.
• Deal with any other requests not mentioned on the function sheet promptly and effectively.
• To perform any other related duties assigned to you by Management.

 

Qualification and Experience required

• Diploma in Tourism and Hospitality Management or related field
• 2 years’ Experience in hospitality would be an added advantage
• Opera Sales and Catering knowledge is essential

Skills and Competencies required

• Excellent customer service
• Good and effective communication skills
• Should have good organizational and coordinating abilities
• Excellent problem-solving ability is a must-have quality
• Must be able to work under pressure