A unique opportunity to take your career to the next level
Absa Life Botswana has exciting career opportunities for strategic, high-performing and self-driven individuals. We are looking to fill the following roles.
Call Center Agents
Overall Job Purpose
To support the growth of the company by focusing on customer-centered, quality sales in a telesales environment.
Main Accountabilities
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Treat customers fairly and ensure customer satisfaction.
Ensure excellent and professional sales of all Instant Life products.
Ensuring profitability of self and the company by converting a campaign-relevant percentage of all leads to sales
Ensure that productivity targets are met
Service Needs based sales
Ensure that quality targets are achieved, upheld and maintained
Overcome objections to ensure the sale
Reporting monthly on progress sales support activities implemented and provide recommendations on any improvements.
Provide monthly feedback reports to on activities, success, challenges, and recommendations
Understand all Group compliance requirements by reading the compliance guide/manuals provided to all Business Development Consultants and adhere to the Absa Compliance Officer’s Request to attend briefing sessions if non-compliance is identified.
Execute daily duties in accordance with all regulatory requirements of the Group and the insurance industry
Education and Experience Required
· B Com Degree or any business-related field
· 2 years call centre experience
· Sales or call centre qualification
· Evidence of excellence in sales and quality of calls
· Certificate of Proficiency (CoP) in Life Insurance
Knowledge & Skills
· Sales/Marketing Skills/Computer Literacy (MS Office)
· • Interpersonal Skills
· • Telephony Skills
· • Presentation skills
Competencies:
· Target driven and self-managed
· Goal orientated and self-motivated
· Ability to perform under pressure
· Change resilient
· Persuasive, displaying tenacity
· Customer focussed
· Ability to learn quickly and apply knowledge
· Have a good command of the English language
· Entrepreneurial mindset
More Information
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JOB APPLICATION DETAILS
APPLICATION DETAILS
To view the full job profiles and to apply follow the link; www.absa.africa/absaafrica/careers/ Steps to follow; The screen will display Absa Africa group page click on View Opportunities. Select Botswana as a Location 2. All positions advertised in Botswana will appear, pick on the roles you want to apply for and submit application. Please note that we do not accept hard copies of applications and only short listed candidates will be responded to. Closing date: 4th June 2023
Please say that you got this job advertisement through Jobs Botswana
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