Main Purpose: Coordinating, motivating, and leading a team of call centre agents
Key Performance Area
- Monitoring calls to improve quality
- Managing and supervising day to day operations of the call centre
- Assessing call centre agents’ performance and suggesting corrective measures
- Ensuring adherence to policies and procedures etc
- Devise ways to optimize procedures and keep staff motivated
Core competencies
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
- Fluent in English and Setswana
- Telephone etiquette
- Computer literacy
- Team player
Qualification and Experience
- Minimum of one year experience as a call centre supervisor
- Degree in Business Administration or any business-related field/qualification
- Certificate/Diploma in Emergency Medical Care Technology (Added advantage)
More Information
-
JOB APPLICATION DETAILS
APPLICATION DETAILS
Interested candidates who meet the minimum requirements can submit their applications, updated CV and certified copies of their academic certificates via email to :
[email protected]
Note: Only short-listed candidates will be responded to.
Closing date: 12/11/2022
NO HAND DELIVERIES
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