Ace Safaris is seeking a highly experienced, dynamic, and service-driven professional to join our team as a Concession General Manager. This senior leadership position is responsible for overseeing all operational, financial, guest service, maintenance, and staff management functions across the concession. The successful candidate will ensure exceptional guest experiences while maintaining the highest operational standards, environmental compliance, and effective team leadership within a remote safari camp environment.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-07-17
Key Responsibilities
- Oversee the day-to-day management of camp operations.
- Lead and manage all operational departments, including hospitality, maintenance, administration, logistics, procurement, housekeeping, and to liaisen With charter company.
- Ensure exceptional guest service and consistently uphold luxury hospitality standards.
- Lead, coach, and develop staff through effective performance management and training.
- Build and maintain strong relationships with stakeholders, suppliers, tourism partners, and local communities.
- Drive operational excellence, sustainability, and continuous improvement initiatives.
Requirements
- Bachelor’s Degree in Hospitality Management, Tourism Management, Business Management, or a related field.
- Minimum of 5 years’ experience in hospitality, lodge, safari, or concession operations.
- Strong leadership, operational, financial, and people management skills.
- Proven experience managing remote camp or lodge operations.
- Excellent communication, leadership, and problem-solving abilities.
- Valid driver’s licence.
- Sound knowledge of health, safety, and environmental compliance standards.
How to Apply
Apply by email: info@majorblueair.com
About the Company
Ace Safaris is a specialized tourism company operating within Botswana, focusing on delivering authentic mobile safari experiences. The company is particularly known for its offerings in the iconic Okavango Delta, providing travelers with immersive adventures. Beyond traditional safaris, Ace Safaris also facilitates day trips by air and diverse wildlife encounters. Their mission is to craft unforgettable explorations across Botswana's unique wilderness.
Authentic Mobile Safaris & Okavango Delta Experiences
Website: https://acesafaris.com/
Frequently Asked Questions
What qualifications or certifications are typically required for a Camp Manager role in Botswana's safari industry?
Candidates often need a degree or diploma in Hospitality, Tourism Management, or a related field. Practical experience in lodge or camp operations is crucial, and certifications in first aid or wilderness guiding can be highly advantageous.
What are the common day-to-day responsibilities of a Camp Manager at a safari lodge in Botswana?
A Camp Manager oversees all daily operations, including guest services, staff management, and facility maintenance to ensure a high-quality guest experience. This often involves managing logistics, budgets, and ensuring compliance with local tourism regulations.
What is the typical work culture and what are the expectations for a Camp Manager in Botswana's safari camps?
The work culture often emphasizes strong teamwork, adaptability, and a commitment to exceptional guest service, often in remote locations. Managers are expected to be hands-on, culturally sensitive, and skilled in managing diverse teams and guest expectations.
What are the typical career progression opportunities for a Camp Manager in Botswana?
Experienced Camp Managers can advance to Cluster Manager roles overseeing multiple properties or move into senior operational management positions within larger hospitality groups. Some also transition into training, consulting, or even owning their own safari-related businesses.
What kind of benefits package can a Camp Manager typically expect in Botswana's safari industry?
Benefits often include accommodation and meals provided on-site due to remote locations, along with standard leave days. Medical aid and pension contributions are common, though specific packages vary significantly between employers.
How should one apply for a Camp Manager position in Botswana, and what do employers typically look for?
Applications usually involve submitting a detailed CV and cover letter highlighting relevant experience and leadership skills. Employers in Botswana prioritize candidates with proven operational management experience, strong problem-solving abilities, and a deep understanding of customer service in a remote safari environment.