This is a pivotal executive leadership role with responsibility for shaping and executing BTC’s technology strategy and building the infrastructure, platforms and capabilities required for the next generation of telecommunications and digital services. The CTIO will lead the transformation and optimisation of BTC’s network and IT environment, strengthen operational resilience and cybersecurity, drive technology-enabled innovation and ensure that technology investment delivers measurable commercial and customer value.
Job Summary
- Employer: Botswana Telecommunications Corporation Limited (BTC)
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Technology Leadership
- Closing Date: 2026-09-25
Key Responsibilities
- Technology Strategy & Transformation: Define and execute an integrated technology, network and IT strategy aligned with BTC’s business growth and digital transformation ambitions.
- Network Leadership & Modernisation: Lead the design, deployment, optimisation and evolution of fixed, mobile, broadband and data infrastructure, including the transition towards next-generation technologies.
- IT & Digital Platforms: Drive modernisation of enterprise IT, OSS/BSS, cloud and digital platforms to improve agility, customer experience and operational efficiency.
- Technology Operations & Service Excellence: Ensure world-class network and IT availability, performance, scalability and quality of service across BTC’s technology environment.
- Cybersecurity & Resilience: Provide executive oversight of cybersecurity, technology risk, business continuity and disaster recovery to safeguard critical infrastructure, systems and information assets.
- Innovation & Emerging Technology: Identify and leverage emerging technologies including 5G, IoT, cloud, automation and software-defined technologies to create new capabilities, improve efficiency and enable future growth.
- Technology Investment & Commercial Value: Provide strategic oversight of technology CAPEX and OPEX, ensuring disciplined investment prioritisation, cost optimisation and measurable returns from major technology programmes.
- Governance & Regulatory Compliance: Maintain strong technology governance, architecture, controls and regulatory compliance across network and IT operations.
- Strategic Partnerships & Vendors: Build and manage high-value relationships with global technology partners, vendors and other strategic stakeholders to strengthen BTC’s technology ecosystem.
- Leadership & Capability Building: Lead, develop and inspire high-performing technology, network, IT and security teams while building the capabilities and culture required for continuous innovation and execution excellence.
Requirements
- Bachelor’s Degree in Telecommunications, Electrical/Electronic Engineering, Computer Science, Information Technology or a related discipline.
- A relevant Master’s Degree, MBA or equivalent postgraduate qualification will be an added advantage.
- At least 12 years’ progressive experience within telecommunications and/or a complex technology-intensive environment, with significant experience at senior leadership or executive level.
- Demonstrable experience leading large-scale telecommunications infrastructure, network modernisation and/or enterprise IT transformation programmes.
- Strong technical understanding of mobile and fixed networks, cloud technologies, cybersecurity, digital platforms and emerging telecommunications technologies.
- Experience operating within a highly regulated, commercially driven telecommunications environment.
How to Apply
About the Company
Botswana Telecommunications Corporation (BTC) stands as a cornerstone of digital connectivity across Botswana, offering a comprehensive suite of telecommunications services. As a key player in the nation's infrastructure, BTC provides reliable mobile, fixed-line, internet, and data solutions to both individuals and businesses. Since its establishment, it has been instrumental in bridging the communication gap and fostering economic growth within Botswana. BTC continues to invest in advanced technologies, ensuring robust network coverage and innovative services tailored to the evolving needs of the Batswana people. Its commitment extends to empowering communities and contributing to Botswana's journey towards a fully connected future.
Your World. Connected.
Frequently Asked Questions
What qualifications and certifications are typically required for a Chief Technology & Information Officer (CTIO) role in Botswana?
A CTIO role typically requires a Bachelor's degree in Computer Science, Information Technology, or a related field. Professional certifications such as ITIL, COBIT, or CISSP may be advantageous. Relevant experience in technology leadership is also essential.
What are the common day-to-day responsibilities of a CTIO in Botswana?
As a CTIO, your day-to-day responsibilities will include overseeing the development and implementation of technology strategies, managing IT operations, and ensuring data security and compliance. You will also lead a team of IT professionals and collaborate with other senior executives to drive business growth. Effective communication and stakeholder management are critical skills.
What are the local work culture and expectations for a CTIO role in Botswana?
In Botswana, CTIOs are expected to be strategic thinkers and leaders who can navigate the local business environment. You will need to be adaptable, culturally sensitive, and able to build strong relationships with stakeholders. A strong understanding of Botswana's regulatory environment and industry trends is also important.
What are the typical benefits offered for a CTIO role in Botswana?
Benefits for CTIOs in Botswana may include a competitive salary, medical aid, pension scheme, and annual leave. Other benefits such as group life insurance, disability cover, and wellness programs may also be offered. The specific benefits package will vary depending on the employer and industry.
How can I apply for a CTIO role in Botswana and what do employers look for?
To apply for a CTIO role in Botswana, you will typically need to submit a detailed CV and cover letter highlighting your relevant experience and qualifications. Employers look for candidates with a strong track record of technology leadership, strategic thinking, and team management. A professional online presence and networking can also be helpful in securing a CTIO role.
What are the realistic career progression and growth paths for a CTIO in Botswana?
With experience, CTIOs in Botswana can progress to more senior leadership roles such as Chief Executive Officer (CEO) or Managing Director. Alternatively, they may choose to move into other industries or sectors, leveraging their technology expertise to drive business growth. Continuous learning and professional development are essential for career advancement.
