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Makhei Direct Advertisement
We’re Hiring: Customer Experience Coordinator
About Makhei Direct
Makhei Direct, a subsidiary of Boomsky (Pty) Ltd is Botswana’s trusted provider of affordable Courier, Errands, and Outsourced Services.
Key Responsibilities
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Receive and manage customer requests (calls, WhatsApp & walk-ins)
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Coordinate and dispatch agents & runners nationwide
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Track deliveries and provide real-time customer updates
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Maintain excellent customer service and handle enquiries
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Support sales by promoting Makhei Direct services
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Keep accurate records of jobs, payments & daily reports
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Ensure smooth day-to-day courier and errands operations
Qualification
Diploma or Degree in Business, Marketing, Communications, Logistics & Transport, Supply Chain Management.
Experience
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1–3 years in courier, logistics, delivery services, or dispatch environment.
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Customer service experience (essential).
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Experience with CRM systems, dispatch software.
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
If you’re organised, customer-focused and have courier or customer service experience, we want to hear from you! Send your application, latest CV and certified copies of certificates and ID document to: recruitment@boomsky.co.bw Address Applications to: Human Capital Consultant Boomsky Pty Ltd PO Box 501876 Gaborone Closing Date 15 December 2025 makheidirect 3926000 | possible@boomsky.co.bw | Plot 49, Commerce Park Gaborone
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