CUSTOMER SERVICE AGENT XI
KARMELIA Consultancy (PTY) LTD is a leader within staffing solutions One of our clients is looking for Customer Service Agent
Position overall objective
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures
Minimum Experience
- Minimum of 1 year’s front office/customer service experience
Minimum Qualification
- BGCSE & Tertiary Qualification
Minimum Requirements
- A valid drivers’ license – must have at least 2 years driving experience – manual & auto
- Computer literate – must be comfortable using a computer at a fast, accurate pace
- Ability to read a map or make use of GPS system
ESSENTIAL TO NOTE; The successful candidate must be willing to work overtime/shifts/weekends when required
Job Outputs:
- Effectively handle all aspects of the customer’s check-out and check in rental transaction in accordance with company, quality control, claims and accident procedures
- Making, amending, cancelling and monitoring reservations as required
- Provide excellent customer service, effectively assisting with customer queries
- Various admin and general office duties
- Responsible for the security and quality control of vehicles and other company property
- Cleaning of vehicle interior and exterior to our high standards
- Delivering vehicles to customers in accordance with our procedures.
- Maintaining the Integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and oui customers.
Competencies:
- Communication skills in English (verbal and written)
- Excellent Interpersonal skills, articulate and well spoken
- Customer focus and the ability to demonstrate initiative
- Excellent telephone and face-to-face customer relations and counter setting skills
- Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- Achieve high levels of accuracy and attention to detail
- A team player that is effective in working with people of different cultures and backgrounds Personal Attributes:
- Committed
- Professional is all aspects of conduct, grooming (neat and presentable)
- Highly resilient in the face of adversity, long hours, customer conflict etc.
- Energetic, self-motivated
- Flexible – over peak periods, things can change minute by minute You pick up your bag to leave at the end of a shift, there’s a crisis and you need to delay leaving so you can jump in and help
- Driven for both individual and team goal achievement
- Trustworthy, highly responsible, honesty and integrity in all business dealings.
More Information
-
JOB APPLICATION DETAILS
APPLICATION INSTRUCTIONS:
If you meet the above requirements send a detailed CV, copy of certified certificate, omang and at least 2 references to [email protected]
DEADLINE; 21 /04/ 2021 BEFORE 1600HRS
HR Manager
Karmelia Consultancy (PTY) LTD
P.O. BOX 15 ABG, SEBELE, GABORONE
APP : 73031728, TEL; 3111677
KINDLY NOTE THAT IF NO RESPONSE IS RECEIVED WITHIN 10 DAYS PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL
Please say that you got this job advertisement through Jobs Botswana
- This job has expired!
Related Jobs
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Get daily latest jobs in your email
- Account Management (1)
- Accounting (20)
- Administration (15)
- Advisor (1)
- Agent (1)
- Agriculture (2)
- Analyst (7)
- Architect (1)
- Artisan (11)
- Asset Management (2)
- Assistant (3)
- Auditing (8)
- Banking (3)
- Beauty Therapist (1)
- Blasting Assistant (1)
- Board Positions and Memberships (1)
- Boilermakers (3)
- Bookkeeper (1)
- Branch Manager (4)
- Business Development (4)
- Call For Applications (1)
- CAREGIVER (1)
- Cashier (2)
- CHANCELLOR (1)
- Chef (8)
- Chief Operating Officer (1)
- Civil Engineer (1)
- Civil Engineers (1)
- Cleaner (4)
- Clerical (1)
- Clerk (4)
- Client Service (2)
- Coach (1)
- Communication (1)
- Compliance (1)
- Construction (6)
- Controller (1)
- Cook (1)
- Coordinator (6)
- Corporate Services (1)
- Counselling (3)
- Customer Relations (1)
- Customer Service (1)
- Cutter (1)
- Designer (1)
- Diamond Polishers (2)
- Diesel Plant Mechanic (1)
- Digital Marketing (1)
- Doctors (3)
- Drill Rig Jobs (2)
- Drivers (13)
- Economist (1)
- Education (12)
- Electric Engineer (3)
- Electrical Engineer (2)
- Electrical Technician (1)
- Electrician (7)
- Engineering (21)
- Executive (3)
- Extra Heavy Duty Driver (1)
- Farm Manager (1)
- Farm Workers (5)
- Fashion Designers (1)
- Field Assistants (1)
- Field Technician (1)
- Finance (2)
- Finance Manager (4)
- Financial Controller (1)
- FITTER (2)
- Fitter & Turner (1)
- Foreman (1)
- Gatekeeper (1)
- General Manager (2)
- General Worker (4)
- Grader (1)
- Graduate Trainees (1)
- Graphic Designer (2)
- Greaser (1)
- Groundsman (1)
- Handyman (2)
- Head (2)
- Health & Safety (3)
- Health Care (6)
- Healthcare Assistants (1)
- Heavy Duty Plant Mechanic (1)
- Hospitality (2)
- HR Officer (1)
- Human Resources (8)
- ICT (1)
- Information Systems (1)
- Information Technology (8)
- Inspector (1)
- Insurance (5)
- Internship (3)
- IT (6)
- Judge (1)
- Labourer (2)
- Landscaping (1)
- Lecturers (5)
- Legal (2)
- Maintenance (1)
- Maintenance Assistant (1)
- Maintenance Engineer (2)
- Maintenance Manager (2)
- Maintenance Planner (3)
- Management (10)
- MANAGER (6)
- Managing Director (4)
- Manufacturing (1)
- Marketing (1)
- Mechanic (1)
- Mechanical Engineer (2)
- Mechanics (5)
- Media (1)
- Medical (2)
- Medical Officer (1)
- Merchandiser (1)
- Mining (2)
- Music (2)
- NGO (1)
- Nightwatchman (1)
- Nursing (5)
- Office Assistant (1)
- Officer (2)
- Operations (3)
- Operations Manager (2)
- Operator (6)
- Pastor (4)
- Payroll & Adminisration Officer (1)
- Personal Assistant (1)
- Pharmacists (9)
- Pharmacy Technician (1)
- Physiotherapist (1)
- Plant Manager (3)
- Polisher (3)
- Principal (1)
- Procurement (1)
- Production Manager (2)
- Professor (3)
- Program Officer (1)
- Project Foreman (1)
- Project Management (3)
- Public Health (1)
- Quality Assurance (3)
- Quality Control (1)
- Quantity Surveyors (2)
- Radiographer (2)
- Receptionist (3)
- Recruit Privates (2)
- Research Specialist (1)
- Risk Officer (1)
- Safari (1)
- Safety (2)
- Sales & Marketing (13)
- SALES AGENTS (1)
- Sales Consultant (2)
- Sales Person (1)
- Sales Representative (4)
- Scientist (1)
- Secretary (1)
- Security (1)
- Security Guards (4)
- Senior Research Scientist (1)
- SHE Officer (4)
- Shop Assistant (1)
- Site Agent (4)
- Site Foreman (1)
- Site Manager (1)
- Social Media (2)
- Social Media Management (1)
- Social Work (2)
- SPECIALIST (3)
- Supervisor (5)
- SURGEON (1)
- Surveyor (4)
- Tailor (1)
- Tax (2)
- Teacher Aides (1)
- Teachers (16)
- Technical Manager (1)
- Technician (13)
- Trainer (1)
- Veterinary Services (2)
- Warehouse Officer (1)
- Welder (1)
- welding and fabrication (1)
- Worker (1)
- Workshop Foreman (1)
- Workshop Manager (1)