Position: CUSTOMS CLEARING OFFICER
Employer: MMG/Khoemacau Copper Mining
Location: Khoemacau Mine, Central, Botswana
Employment type: Permanent Full Time
Reference: 504636
Closing on: 26 Sep 2026
BASIC FUNCTION OF THE POSITION:
The Customs Clearing Officer will be responsible for facilitating the efficient and compliant clearance of imported and exported goods by preparing and coordinating all customs documentation and regulatory requirements, ensuring timely release and delivery of cargo to support uninterrupted mining operations.
MAJOR DUTIES AND RESPONSIBILITIES:
Your key accountabilities include:
- Preparing, verifying, and submitting customs documentation (e.g. SAD500, commercial invoices, permits, and packing lists) for all imports, exports, and transit shipments.
- Liaising with Botswana Unified Revenue Service (BURS), clearing agents, and logistics providers to ensure smooth clearance and timely release of goods.
- Ensuring accurate tariff classification (HS Codes), duty and tax assessments, and adherence to customs laws and import/export control regulations.
- Tracking and monitoring shipment status and addressing any customs-related delays or queries promptly.
- Maintaining records of customs entries, releasing documents, and duty payments for audit and compliance reporting.
- Ensuring correct application of rebates, exemptions, or temporary import permits as per applicable trade agreements and licenses.
- Supporting internal departments by advising on customs requirements for specific commodities, equipment, or projects.
- Liaising with finance and procurement teams for duty reconciliation and timely submission of supporting documentation.
- Reporting non-compliance issues and assist in implementing corrective actions to ensure regulatory compliance.
- Staying updated with changes in customs legislation, tariffs, and import/export regulations affecting mining imports.
- Assisting in preparing reports for audits, customs inspections, and management review.
MINIMUM QUALIFICATIONS, COMPETENCIES AND EXPERIENCE REQUIRED FOR EFFECTIVE PERFORMANCE:
- Diploma in Customs Management, Supply Chain, Logistics, or related field (Degree in Supply Chain/Customs Management will be an advantage)
- Certification in Customs Clearing and Forwarding is essential (e.g. from BURS-accredited institution)
- Minimum of 2 years’ experience in customs clearance or import/export administration
- Experience in working with customs agents, BURS, and freight forwarding services.
Job Summary
- Employer: MMG/Khoemacau Copper Mining
- Job Type: Full-time
- Location: Maun, Botswana
- Category: Logistics
- Closing Date: 2026-09-26
How to Apply
Apply online through the MMG careers portal before 26 Sep 2026: careers.mmg.com (reference 504636). Only applications submitted through the MMG careers portal will be considered.
REF Code: 504636
About the Company
MMG-Khoemacau Copper Mining operates a major underground copper-silver mine situated within Botswana's resource-rich Kalahari Copperbelt. This advanced operation is a significant producer of high-grade copper concentrate and silver, crucial commodities for the global transition to green energy. Since its acquisition by MMG Limited in 2023, the company has continued to prioritize operational excellence, safety, and technological innovation. It stands as a key contributor to Botswana's economic diversification, creating numerous direct and indirect employment opportunities for local citizens. The company is deeply committed to sustainable development and community upliftment across its areas of operation.
Leading copper-silver production from Botswana's Kalahari Copperbelt.
Frequently Asked Questions
What qualifications are typically required for a Customs Clearing Officer role in Botswana?
A Customs Clearing Officer typically requires a diploma or certificate in Customs Clearance, Logistics, or a related field, as well as relevant experience in customs clearance or a similar role. Proficiency in customs regulations and procedures is essential. A valid Botswana driver's license is also an advantage.
What are the common day-to-day responsibilities of a Customs Clearing Officer in Botswana?
A Customs Clearing Officer's day-to-day responsibilities include preparing and submitting customs documentation, ensuring compliance with customs regulations, and liaising with customs officials, clients, and other stakeholders. They also inspect shipments, classify goods, and calculate duties and taxes. Additionally, they may be required to troubleshoot issues and resolve problems that arise during the customs clearance process.
What is the local work culture and expectations for a Customs Clearing Officer in Botswana?
In Botswana, Customs Clearing Officers are expected to be detail-oriented, organized, and able to work independently. They should also possess excellent communication and interpersonal skills, as they interact with clients, customs officials, and other stakeholders. A strong work ethic and ability to meet deadlines are also essential in this role.
What are the typical benefits offered to Customs Clearing Officers in Botswana?
Customs Clearing Officers in Botswana typically receive benefits such as medical aid, pension schemes, and annual leave. Other benefits may include flexible working hours, training and development opportunities, and a supportive work environment. The specific benefits offered vary by employer.
How do I apply for a Customs Clearing Officer role in Botswana and what do employers look for?
To apply for a Customs Clearing Officer role in Botswana, submit your application, including a cover letter, CV, and relevant qualifications and experience. Employers typically look for candidates with relevant experience in customs clearance, a strong understanding of customs regulations, and excellent communication and interpersonal skills.
What are the realistic career progression and growth paths for a Customs Clearing Officer in Botswana?
With experience, Customs Clearing Officers in Botswana can progress to senior roles such as Senior Customs Clearing Officer, Customs Team Lead, or Logistics Manager. They may also choose to specialize in a particular area of customs clearance or pursue further education and training to enhance their career prospects. Career advancement opportunities depend on individual performance and employer needs.
