▪️ Assist the company in receiving all incoming correspondence regarding customer and prospective customer quotes and collate then capture all required information
▪️ Provide an excellent standard of customer service and reliable information to customers to generate new and repeat orders.
▪️ Work closely and effectively with management and suppliers to get the required information to produce quotes and effectively secure orders.
▪️ Accurately record quote information.
▪️ When required contact customers to follow up on quotes provided, including relevant questioning and recording of reasons why the quote was not successful.
▪️ Develop and maintain customer relationships.
▪️ Provide assistance when required, taking customer orders and answering queries and other appropriate tasks to ensure customers receive a consistent level of excellent service.
▪️ BGCSE/IGCSE with a B or more in Mathematics and/Accounting.
▪️ Must have a good and clear understanding of gross profit and mark up, and how to do the calculations.
▪️ Must work unsupervised, well under pressure and be deadline driven.
▪️ Must be super organised and efficient.
▪️ Attention to detail and accuracy.
▪️ Bubbly personality.
▪️ Good command of English & Setswana.
▪️ Good telephone and email etiquette.
▪️ A quick learner.
▪️ Must be able to multi task efficiently.
▪️ Strong computer skills in Microsoft office – Excel, Word and PowerPoint.
▪️ Drivers license an added bonus.
JOB APPLICATION DETAILS
If you feel that you have the skills and experience required for this position please submit your CV to firstname.lastname@example.org.
Email subject: Quotes Administrator
Closing date: 30 August 2019
Only short-listed candidates will be contacted by 30 September 2019.