FIELD SERVICE TECHNICIAN

VACANCY

About the Role

A growing and dynamic motorcycle brand is seeking a Field Service Technician to take full ownership of service quality, maintenance, and technical support for motorcycles across Botswana. This is a mobile, field-based role suited to a disciplined, self-motivated technician with strong hands-on skills and a customer-centric approach.

Key Responsibilities

• Conduct diagnostics, servicing, and repairs on motorcycles both in-field and at designated workshops.
• Travel nationwide to provide technical support to fleet operators and individual clients.
• Accurately complete digital job cards, quotations, invoices, and photographic documentation.
• Maintain detailed and organized service records through a tablet-based system.
• Ensure high-quality service delivery and uphold brand standards across all client touchpoints.

Minimum Requirements

• Proven experience working with motorcycles or small engine systems.
• Strong attention to detail and the ability to work independently with minimal supervision.
• Excellent communication and client service skills.
• Comfortable using digital tools, including tablets, service checklists, and photo uploads.
• Valid driver’s licence and willingness to travel regularly throughout Botswana.
• Preferred Qualifications and Experience
  Experience servicing Yamaha, Suzuki, Honda, Kawasaki, or similar motorcycle brands.
• Background in mobile servicing, fleet maintenance, or field technical operations.
• Experience in fast-paced, client-facing technical environments.