Reporting to the IT Service Desk Manager the incumbent wiH be responsible for the provision of first level IT support to internal Users through the IT Service Desk, to receive all IT enquiries through the internal IT Service Desk and to provide information on the fulfilment of orders for IT services and equipment and to provide information and updates on fault repairs The incumbent should further be able to answer user enquiries relating to systems access, software issues.equipment. and to provide remote configuration of services The incumbent will be required to work according to BTC quality standards and procedures
The ideal candidate should possess a Diploma in Computer Science. Information Science or equivalent coupled with 2 years of professional experience in the IT field Experience working in an ITIL Complaint and m first level support will be an added advantage Certification or professional membership in ITIL, MSCE or any member of a relevant professional association /body will be an advantage
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Remuneration: The Company offers a competitive compensation package, commensurate with qualifications, skills and experience
More Information
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JOB APPLICATION DETAILS
If you have the above capabilities kindly send your application, latest CV and certified copies of certificates to [email protected]
Attention: Head of HR Partnering & Rewards
PO Box 700
Gaborone
NB: We respond to shortlisted candidates only
CLOSING DATE 26th April 2019
- This job has expired!
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