Mochudi Centre Chiefs Sporting Club, is seeking a dynamic, professional and customer-focused Front Desk Officer to be the face of the Club.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administration
- Closing Date: 2026-08-10
Key Responsibilities
- Welcome and assist visitors, supporters, sponsors and stakeholders.
- Answer and direct telephone calls and email enquiries.
- Manage incoming and outgoing correspondence.
- Schedule appointments and coordinate meeting rooms.
- Maintain an organized reception area.
- Provide administrative support to various departments.
- Receive deliveries and maintain visitor registers.
- Assist with match-day administrative operations when required.
Requirements
- Diploma or Certificate in Business Administration, Office Management, Secretarial Studies or a related field.
- At least one (1) year of relevant experience in a front office or customer service role.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to work under pressure, including weekends and match days.
- Knowledge of football administration will be an added advantage.
- Professionalism
- Excellent customer service
- Strong organizational skills
- Attention to detail
- Confidentiality and integrity
- Team player
- Ability to multitask
How to Apply
Apply by email: gm@mochudicentrechiefs.com
About the Company
Mochudi Centre Chiefs Sporting Club stands as a prominent football institution proudly rooted in Mochudi, Botswana. Established in 1972, this revered club, affectionately known as "Magosi," has consistently been a formidable force in the Botswana Premier League. They boast an impressive record of multiple league titles and cup victories, cementing their status as one of the nation's most successful and supported teams. Mochudi Centre Chiefs plays a vital role in fostering local talent and enhancing the vibrant football culture throughout Botswana.
Magosi: Botswana's iconic football club, pursuing excellence on and off the pitch.
Frequently Asked Questions
What qualifications are typically required for a Front Desk Work Officer role in Botswana?
Generally, a BGCSE (Botswana General Certificate of Secondary Education) is the minimum, with post-secondary certification in Secretarial Studies, Office Administration, or Customer Service being highly advantageous. Strong computer literacy, especially with Microsoft Office Suite, is also essential for managing daily tasks efficiently.
What are the common day-to-day responsibilities of a Front Desk Work Officer in a sporting club setting?
Daily tasks involve greeting visitors, answering phone calls, managing inquiries, and handling general administrative duties like scheduling appointments and maintaining records. You will also be responsible for directing club members and guests, ensuring smooth operations at the reception.
What should I expect regarding the work culture and expectations for a Front Desk role in Botswana?
Professionalism, punctuality, and a respectful demeanor are highly valued in Botswana's work culture. Expect to work within a structured environment, often requiring strong interpersonal skills and a proactive approach to problem-solving.
What are the potential career progression paths for a Front Desk Work Officer in Botswana?
With experience, you could advance to roles like Senior Administrator, Office Manager, or even move into specific departmental support roles within larger organizations. Further education in administration or business management can also open doors to supervisory positions.
What kind of benefits are typically offered for this type of administrative role in Botswana?
Standard benefits usually include annual leave as per the Botswana Labour Law, sick leave, and possibly contributions towards a pension fund or medical aid depending on the employer. Specific benefits can vary significantly between different organizations.
What is the typical application process, and what do Botswanan employers look for in candidates for this role?
Applications usually involve submitting a detailed CV and cover letter, often through email or a physical drop-off. Employers seek candidates with excellent communication skills, a professional attitude, and demonstrable experience in customer service or administration.