Be the first face and voice of Lowapi Study Centre – organized, warm, and detail-oriented.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administration
- Closing Date: 2026-07-09
Key Responsibilities
- Answer the phone line and manage all enquiries – walk-in, call, and WhatsApp
- Greet and sign in visitors, parents, and students
- Schedule meetings, screenings, and part-time lesson bookings
- Log queries and manage correspondence, routing communication to the right person
- Manage petty cash with daily reconciliation and receipts
- Keep student and parent records organized and confidential
- Support planning and scheduling of centre events
- Send fee reminders and general parent communication
- Order basic office/centre supplies as needed
- General admin support to the Director
Requirements
- Is well-spoken, professional, and warm with parents and children
- Is highly organized and reliable with scheduling and cash handling
- Can handle sensitive family information with discretion
- Is comfortable with basic computer/scheduling tools
- Fluent in English and Setswana
- Prior admin/reception/front office experience preferred
- Experience or interest in education or neurodivergent learners is a plus
How to Apply
Apply by email: recruitment@lowapi.org
About the Company
Lowapi Study Centre is a dedicated educational institution operating in Gaborone, Botswana, specializing in providing comprehensive academic support to students. The centre offers extra lessons, focused tutorials, and intensive exam preparation across a diverse range of subjects, including Mathematics, Physics, Chemistry, and Business Studies. Primarily catering to students preparing for Cambridge, BGCSE, JCE, and PSLE examinations, Lowapi Study Centre aims to bolster academic understanding and performance. Its mission is to empower learners within the Botswana education system by enhancing their knowledge and boosting their confidence for key examinations. The centre is committed to fostering a supportive learning environment where students can achieve their full academic potential.
Empowering students in Botswana with quality academic support and exam preparation.
Frequently Asked Questions
What are the typical educational qualifications and skills required for a Front Desk & Admin Officer role in Botswana?
Most employers in Botswana look for a BGCSE (Botswana General Certificate of Secondary Education) with good passes, or a diploma in Administration, Office Management, or Secretarial Studies. Essential skills include strong communication, computer literacy (Microsoft Office), and excellent customer service.
What would be the common day-to-day responsibilities of a Front Desk & Admin Officer at a study centre like Lowapi?
You would typically manage reception duties, handle student inquiries, assist with administrative tasks like filing and data entry, and maintain office supplies. This role often involves scheduling appointments, managing mail, and supporting the centre's operational needs.
What is the typical work culture and what are the expectations for a Front Desk & Admin Officer in Botswana?
The work culture often values professionalism, respect, and a strong sense of community and teamwork. Punctuality, reliability, and a polite demeanor are highly expected, especially when interacting with the public and colleagues.
What are the potential career progression opportunities for a Front Desk & Admin Officer in Botswana?
With experience, one can advance to Senior Administrator, Office Manager, or specialize in areas like HR or project coordination within an organization. Further education and continuous professional development are key to unlocking these opportunities within the administrative field.
What kind of benefits are typically offered for an administrative role like this in Botswana?
Standard benefits often include annual leave, sick leave, and contributions to a pension scheme, which could be the BPOPF or a private fund depending on the employer. Some employers may also offer medical aid or housing allowances, though this varies significantly by organization and sector.
How should I apply for this type of role in Botswana, and what do employers typically look for in applications?
Applications usually require a detailed CV and a cover letter tailored to the specific job description, highlighting relevant skills and experience. Employers in Botswana value candidates who demonstrate a good work ethic, strong communication skills, and a proactive attitude.