GAMING MANAGER – The Grand Palm Hotel Casino and Convention Resort

VACANCY

Peermont prides itself on offering our guests exceptional customer service and value
for money. We always strive to employ and develop individuals that share our values
of Respect and Humility, Integrity, Innovation, Collaboration, Agility and
Accountability.
As part of this, we endeavour to provide opportunities to our employees to develop
their careers within the Peermont Group and are therefore proud to offer another
career development opportunity for the position mentioned above.

 

MAIN RESPONSIBILITIES

The main responsibilities and duties of this position include, but not limited to the
following:
• Support the overall management of the Gaming areas (Tables & Slots).
• Design, develop and implement strategies for the abovementioned
departments and re-evaluate effectiveness of operations strategies, and
recommend refinements.
• Develop operations policies and procedures, and ensure they are regularly
revised, based on operational requirements.
• Ensure the budgeted operational profit margins, in all the Gaming
departments, are achieved.
• Ensure the highest standards of Customer Service in the departments.
• Ensure the most effective promotion of all aspect of the abovementioned
departments in conjunction with Marketing, which support the resorts’ goals
and objectives.
• Participate in the strategic planning of the abovementioned departments.
• Ensure that all supplies are ordered and delivered against clearly defined
specifications and according to the company’s Procurement Policy.
• Ensure effective communication between departments.
• Ensure effective training, development and performance management of
staff, in all areas in the abovementioned departments.
• Co-ordinate the budgeting process for all areas in the abovementioned
departments.
• Ensure that all quality and customer standards are maintained.
• Ensure that a preventative maintenance programme for all equipment is
developed and maintained.

 

MINIMUM REQUIREMENTS

You will need to meet the following minimum requirements in order to apply for this
position:
• A minimum of 5 years’ experience in a Managerial capacity in a Gaming
environment is essential.
• Relevant diploma or degree will be an advantage.
• Good business sense and financial acumen will be a prerequisite.
• Computer literate
• Excellent organisational skills
• A good team player
• Excellent interpersonal skills
• Knowledge of Gambling Authority rules & regulations will be required.
• Knowledge of the Gaming Operating System (Bally) is essential.

 

OPERATIONAL REQUIREMENTS

Specific job requirements for the position include:
• Willingness to travel as and when required.
• Be able to work shifts and over weekends and public holidays.
• Required to work in a smoking environment.
• Will be required to obtain a Gaming Licence from Gambling Authority