GENERAL MANAGER – Pula Cool It 610 views

Key Responsibilities

• Develop and implement strategic commercial frameworks, business plans, and growth strategies for refrigeration and HVAC operations.
• Oversee all financial planning, budgeting, cost control, forecasting, and profit & loss management to ensure strong financial performance and operational efficiency.
• Lead contract negotiation, tender/RFQ/RFP responses, and stakeholder relationship management with clients, suppliers, and partners.
• Manage day-to-day operations, project delivery, resource allocation, and quality standards for installations, maintenance, and service teams.
• Build, lead, and develop a high-performing team of technical and administrative staff while fostering a culture of safety, accountability, and customer excellence.
• Ensure full legal, regulatory, and compliance adherence (including SHEQ and corporate governance).
• Conduct market analysis, identify new business opportunities, and implement pricing and service strategies to grow market share.
• Drive continuous improvement in operational processes, inventory management, and overall business performance.

Requirements

• Bachelor of Commerce in Law (BCom Law) from a recognised university, or an equivalent tertiary qualification in Commerce/Business Management.
• Minimum 6 years of senior management or commercial management experience, with at least 3 years in a General Manager, Country Manager, or equivalent strategic leadership role.
• Proven expertise in financial planning & cost control, budget forecasting & analysis, and developing project commercials frameworks (including RFQs, tenders, and P&L analyses).
• Strong, demonstrable track record in contract negotiation & management, strategic business development, and securing favourable contracts in competitive or multinational environments.
• Solid experience in logistical & operational oversight, team leadership & training, and managing field-based or site operations in technical or industrial service sectors (experience in mining services, engineering, construction, logistics, or related technical fields is highly relevant and directly transferable to HVAC/refrigeration project execution and crew management).
• Sound knowledge of legal compliance, risk management, and corporate governance.
• Experience working across Southern African markets (South Africa, Botswana, Zambia, Zimbabwe, or Mozambique) will be a distinct advantage.
• Entrepreneurial mindset with experience in business growth, scaling operations, or turnaround environments is highly valued.
• Excellent communication, negotiation, stakeholder engagement, and interpersonal skills.
• Valid driver’s licence and full willingness to be based in the Gaborone metropolitan area (with occasional travel as required).
• Previous exposure to HVAC, refrigeration, or construction-related services is beneficial but not essential – commercial acumen, strategic leadership, and operational delivery capability are the priority.

How to Apply