Join a growing home healthcare provider committed to delivering compassionate, professional care where it matters most.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Healthcare
- Closing Date: 2026-09-04
Key Responsibilities
- Delivering compassionate, professional care
- Supporting clients in their homes
- Maintaining accurate records
- Collaborating with the healthcare team
Requirements
- A current CV
- Certified copies of relevant qualifications
- Professional registration/licence documentation, where applicable
- Relevant training certificates
- Copy of valid identification
- Two professional references, where available
- Valid driving licence preferable
How to Apply
Apply by email: jobs@seritihomecare.com
About the Company
Seriti Home Care Solutions is a citizen-owned healthcare services company headquartered in Gaborone, Botswana. It provides professional home-based care services tailored to the needs of individuals across Botswana, including elderly support, post-hospitalisation care, and chronic condition management. The company emphasizes compassionate, culturally appropriate care delivered by locally trained staff. As a proudly Botswana-based enterprise, Seriti Home Care Solutions contributes to national health system resilience through community-integrated service delivery.
Simple Comforts, Big Hearts
Frequently Asked Questions
What qualifications and certifications are required for healthcare roles like Registered Nurse or Physiotherapist in Botswana?
Registered Nurses must hold a Bachelor of Science in Nursing from a Botswana Qualifications Authority (BQA)-accredited institution and be registered with the Botswana Nursing Council (BNC). Physiotherapists require a BQA-recognised degree in Physiotherapy and registration with the Botswana Allied Health Professions Council (BAHPC). Healthcare Assistants and Records/Administrative Assistants typically need at least a Botswana General Certificate of Secondary Education (BGCSE) with relevant short courses or diplomas accredited by BQA or the Botswana Vocational Education Training Authority (BVETA).
What does a typical day look like for a Healthcare Assistant or Records Assistant working with a home care provider in Botswana?
Healthcare Assistants often support clients in homes across Gaborone, Francistown, or Selebi-Phikwe—assisting with mobility, medication reminders, personal hygiene, and reporting changes to nurses using standard MoH forms. Records and Administrative Assistants manage client files, update electronic health records (where available), schedule visits, and liaise with the Ministry of Health and Wellness (MoHW) district offices for referrals or documentation compliance. Both roles require punctuality, cultural sensitivity, and adherence to confidentiality guidelines under Botswana’s Data Protection Act.
How does workplace culture and professional expectations differ for healthcare staff in Botswana compared to other countries?
Respect for hierarchy, elders, and community-based decision-making is central—staff often consult family members before care decisions and use Setswana or local languages when appropriate. Punctuality, modesty in dress, and formal address (e.g., 'Rra' or 'Mma') for supervisors and clients are expected, and absenteeism without prior notice is strongly discouraged per Botswana Labour Act standards. Teamwork is highly valued, especially in rural or mobile outreach settings where interprofessional coordination with village health workers is common.
What career progression opportunities exist for Administrative or Records Assistants in Botswana’s healthcare sector?
Administrative or Records Assistants can progress to Senior Administrative Officer or Health Information Officer roles after gaining 3–5 years’ experience and completing BVETA-accredited certificates in Health Informatics or Public Administration. Some pursue further studies via the University of Botswana’s distance learning programmes or MoHW-sponsored in-service training to transition into nursing or health management pathways. Promotion often depends on performance appraisals aligned with the Public Service Management Development Programme (PSMDP) framework, even in private providers adhering to national standards.
What benefits—like leave, medical aid, or pension—are typically offered to healthcare staff in Botswana?
Full-time staff are entitled to 22 days of annual leave, 12 days of sick leave, and maternity/paternity leave as stipulated in the Botswana Employment Act. Most reputable employers—including home care providers—offer group medical aid through schemes like Medshield Botswana or BONF, and enrolment in the Botswana National Pension Fund (BNPF) is mandatory for formal-sector employees. Some also provide transport allowances or housing support, particularly for staff serving remote areas under MoHW-supported contracts.