Department: Patient Admin Services
Location: Botswana
Employer: Day Hospital
Location: Botswana
Employer: Day Hospital
About the role
Manages patient medical records – creation, filing, retrieval, coding and confidentiality – ensuring completeness, accuracy and compliance with data-protection requirements. Covers the intern, technician and assistant grades.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Healthcare
- Closing Date: 2026-07-26
Key Responsibilities
- Create, maintain, file and retrieve patient medical records accurately and promptly
- Safeguard confidentiality and enforce data-protection and access controls
- Ensure records are complete, correctly sequenced and securely stored
- Support audits, medico-legal requests and quality reviews
- Apply clinical coding (e.g. ICD) and support statistical and reporting requirements
- Manage record retention, archiving and disposal per policy
- Track record movement and manage requests for access in line with policy
Requirements
- Diploma or Degree in Health Information Management, Medical Records or a related field
- Experience in or training toward medical records / health information management
- Understanding of record-keeping standards and medical terminology
- Experience in a hospital setting (desirable)
- Familiarity with electronic medical-records systems (desirable)
How to Apply
To apply, please visit: forms.gle
About the Company
A day hospital is an outpatient facility where patients attend for assessment, treatment or rehabilitation during the day and then return home or spend the night at a different facility. Day hospitals are becoming a new trend in healthcare. The number of surgical procedures carried out on a same-day basis has markedly increased in EU countries and USA. New medical technologies such as less invasive surgeries and better anesthetics have made this development possible. These innovations improve patient safety and health outcomes. Shortening the length of stay in hospital reduces the cost per intervention and increases the number of procedures performed. Less hospital beds are necessary, and they are often replaced by day hospital chairs that enable admission and preparation of the patient before surgery and recovery after surgery.
Frequently Asked Questions
What qualifications or certifications are typically required for a Health Information & Medical Records Administrator in Botswana?
A Diploma or Bachelor's degree in Health Information Management, Records Management, or a related field is commonly sought. Relevant professional certifications, though not always mandatory, can also enhance your application.
What are the common day-to-day responsibilities of this role at a Day Hospital in Botswana?
You will manage patient records, ensure data accuracy and confidentiality, and support billing and reporting processes. This includes filing, retrieving, coding medical information, and maintaining electronic health records systems.
What can I expect regarding the work culture and professional expectations for this role in a Botswana healthcare setting?
Professionalism, respect for hierarchy, and a strong emphasis on teamwork are key in Botswana's healthcare environment. Punctuality, diligence in maintaining patient confidentiality, and adherence to local health regulations are highly valued.
What are the realistic career progression opportunities for a Health Information & Medical Records Administrator in Botswana?
With experience, you could advance to Senior Administrator, Data Quality Manager, or even Health Information Manager within larger hospitals or government health departments. Specializing in health informatics or data analysis also presents growth paths.
What typical benefits can I expect for a full-time Health Information & Medical Records Administrator position at a Day Hospital in Botswana?
Standard full-time benefits often include annual leave, sick leave, and possibly medical aid contributions or a pension scheme. The specific package will vary depending on the employer and their HR policies.
How should I apply for this role in Botswana, and what do employers typically look for in candidates?
Applications typically require a detailed CV and cover letter outlining your relevant experience and qualifications. Employers value attention to detail, strong organizational skills, computer literacy, and knowledge of health information management principles.