Job Expired

Title: Health Services Clerk

Closing Date: 15/03/2021

Health Services Clerk

Location: Orapa, BW

Description: Debswana Diamond Company would like to invite suitably qualified innovative, results oriented and self-driven individuals to apply for the position listed and described below and join a professional team driven by service excellence, where the demands of the business are met by encouraging team work and addressing the needs of the individual.

Purpose of the Role

To provide clerical services to the Health Services department

Key Job Responsibilities

Recommends and incorporates cost saving initiatives into budgets
Accurately bills items as per bill charge sheet provided
Answering the telephone, making bookings for customers to see clinicians
Balances cash received with adjustments/payments reports and completing daily deposit sheets for internal banking
Balances daily advances and submits to cash office for reimbursement
Balances medical examinations payments against medical examinations request lists
Captures patient statistics and submits to the relevant personnel
Checking invoices submitted to funders against the submission list
Checks outpatient reports and inpatient head count on daily basis and submits billed accounts timeously to billing auditor
Handles all queries and enquiries regarding the Health Services and referring those they cannot answer to the relevant officials
Identify and transfer all doubtful debts to be handed over or written off to bad debts ledger for authorisation by Assistant Accountant
Maintains a filling system according to procedures by regularly preparing manual data back up service for the safe keeping and speedy retrieval of records
Match accounts paid with accounts dispatched to medical aid schemes and following up on any discrepancies
Monitors hospital cash float by distributing advances for medical related trips
Monitors trending of all short paid account per funder and follow up with the funders
Paying out refunds to customers after analysing invoices i.e excess deposits or overpayments by medical aid
Prepares quotations for medical examinations and other procedures as per client needs
Processes all rejections or shortfalls from the funder’s ledger to private ledgers in the system
Provides a cash handling service in line with set standards and procedures by receiving deposits from patients and/or calculating fees due by patients and allocating payments to the applicable accounts in the hospital billing systems
Receives payments from hospital debtors and captures into the hospital billing system
Reconciles debtors ledger daily and follows up all outstanding accounts
Reconciles weekly cash from safe against weekly reports in preparation for external banking
Registering all patients on arrival onto the hospital system taking cognizance of standard hospital procedures
Retrieving files and opening new files for patients who need to see clinicians
Spots and Refers patients for urgent medical attention where necessary
Submits patient accounts to funders within set time framework by capturing signed accounts into the billing systems to produce a submission list
Tracking and archiving files as per set records management standards
Updating doctor’s diaries accordingly

Other Job Responsibilities

Takes cognisance of and adheres to policies and procedures relating to inter-alia safety and environmental issues

Education

O Level

Experience

2 years administrative experience in health care environment

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