VACANCY
INSURANCE REPRESENTATIVES
REQUIRED:
To market Metropolitan,
Hollard and Botswana life products.
Do you have; BGCSE, Sales passion, good communication skills, driving license and COP.
We are looking for an experienced insurance customer service representative to connect with our insurance customers. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
To ensure success as an insurance customer service representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative is friendly and efficient when handling complaints or providing policy information.
Responsibilities:
Learning and understanding company insurance products.
Answering calls and responding to customer complaints.
Accessing customer accounts and policy schedules.
Providing customers with detailed information about policies and products.
Recommending available products.
Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
Typing up complaint reports.
Managing the customer complaint database.
Insurance Customer Service Representative Requirements:
High school diploma or GED.
Previous experience working as a customer service representative.
In-depth knowledge of insurance products and policy schedules.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Basic computer skills and knowledge of database software.
High-level typing skills.
Advanced knowledge of telephone and call forwarding systems.
Ability to remain calm in stressful situations.
Ability to explain detailed policy concepts in a simple way.
More Information
-
JOB APPLICATION DETAILS
APPLICATION DETAILS
If you do, send your application to: [email protected] or 75807797 Please say that you got this job advertisement through Jobs Botswana
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