IT Analyst: Infrastructure – Botswana Savings Bank

The Bank requires the services of knowledgeable, highly skilled and self-driven individuals for the following position:

IT Analyst: Infrastructure (Ref: BSB-009)

Main Purpose of the Job

Responsible for carrying out a range of activities in order to provide technical support for the organisation’s ICT infrastructure, networks, systems and applications, thus maximising availability and end user satisfaction.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Management Information system. Mathematics, Statistics or equivalent is strongly preferred.
• At least two (2) years post qualification experience (preferably from a bank or mass market financial institution).

Responsibilities

• Test and trouble shoot organisations ICT network, applications and infrastructure under supervision and instructions from relevant Manager.
• Install, maintain and trouble shoot software to maximise availability.
• Install computers, peripherals, and ICT connectivity for end users.
• Perform repairs on computer and equipment within areas of competence.
• Respond to end user queries and requests for assistance and support.
• Install network and physical infrastructure, tests and commissions.
• Train end users on use of hardware and software.