Botswana Post is on a journey to excellence with the aim to build a high performance and people centered organization that is fit-to-serve and fit-to-grow. The organization invites suitably qualified, innovative, results orientated and self-driven individuals to apply for the position described below and join a team of professionals to drive service excellence.
IT PLATFORMS & SYSTEMS MANAGER- BPS 33/2/1 VOL.1 (60)
JOB SUMMARY
Lead BotswanaPost’s Platform & Systems function, ensuring optimal functionality of business systems, and integrated platforms that power the organization’s digital-first strategy are reliable, secure, and built to scale. You will drive the formulation and implementation of the Platform & Systems strategy cloud adoption, platform engineering practices, and containerized application delivery aligned to the enterprise architecture target state, partnering closely with the Infrastructure function for the underlying compute, network, and data centre layer. The position reports to General Manager, Information & Technology.

Job Summary

Employer: BotswanaPost
Job Type: Full-time
Location: Gaborone, Botswana
Category: Information Technology
Salary: attractive salaries and benefit packages that are commensurate with qualifications and experience
Closing Date: 2026-09-29

Key Responsibilities

Contribute to the IT roadmap and medium to long-term strategic plan, with a primary focus on platform modernization, cloud adoption, and digital-first delivery models
Draft policies, standards, and procedures governing platform engineering, infrastructure-as-code, and containerized deployments, ensuring new systems align to the enterprise architecture target state
Develop annual business plans for platform and systems services aligned with the IT Strategic Plan
Perform cost-benefit and ROI analysis for proposed platform, systems, and application investments
Own the performance, availability and integration of BotswanaPost’s digital platforms and business systems including core application estate across cloud and hybrid environments.
Direct the design, deployment, and support of containerized and cloud-native workloads, partnering with the Infrastructure function for underlying compute, network, and data centre capacity
Ensure platform and system incidents are resolved within prescribed SLA targets
Champion platform engineering and DevOps practices CI/CD, automation, and self-service capability to accelerate delivery across the organization
Develop annual capital and recurrent expenditure budgets for platform and systems services, factoring in cloud consumption models
Manage operational cloud and platform consumption costs and forecast capacity growth in line with digital adoption
Lead, coach and develop the Platform and Systems team’s technical capability in modern application and platform engineering disciplines

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field. Cloud, platform engineering, or enterprise architecture certifications (AWS/Azure/GCP Solutions Architect, TOGAF, CKA) an added advantage.
Minimum 6 years’ experience in a Platform & Systems or application platform environment, 4 of which in a supervisory/management capacity.
Hands-on experience with containerization/orchestration (Docker, Kubernetes), cloud platforms, and Infrastructure-as-Code/DevOps toolchains across business-critical systems.
Proven experience running platform, systems, and cloud migration projects for digital or financial services platforms.

Salary

attractive salaries and benefit packages that are commensurate with qualifications and experience

How to Apply

Apply by email: recruitment@botswanapost.co.bw

REF Code: BPS 33/2/1 VOL.1 (60)

About the Company

BotswanaPost is the company responsible for postal service in Botswana. It is a parastatal company, 100% owned by the Government of Botswana, under the Ministry of Transport and Communications.

Website: https://botswanapost.post/

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Frequently Asked Questions

What qualifications and certifications are typically required for an IT Platforms & Systems Manager role at BotswanaPost?

Most employers in Botswana require a bachelor's degree in Computer Science, Information Technology, or a related field. Professional certifications such as ITIL, Microsoft Azure, AWS, or Cisco are highly valued. Practical experience with enterprise systems and platform management is often essential.

What are the typical day-to-day responsibilities of an IT Platforms & Systems Manager in Botswana?

Daily tasks include overseeing server infrastructure, managing cloud platforms, ensuring system security and uptime, and leading IT support teams. You will also coordinate with vendors, monitor performance metrics, and implement disaster recovery protocols. Reporting to senior management on IT operations is common in Botswana's corporate environment.

How does the local work culture in Botswana affect this IT management role?

Botswana's workplace culture emphasizes respect for hierarchy and collaborative decision-making. Punctuality and professionalism are expected, though relationships and communication style tend to be polite and indirect. Understanding Setswana cultural norms can help in building effective team dynamics.

What career progression opportunities exist for IT Platforms & Systems Managers in Botswana?

With experience, you can advance to roles such as IT Director, Chief Technology Officer, or specialized positions in cybersecurity or digital transformation. Botswana's growing public sector and mining industry also offer pathways into senior technology leadership. Continuous upskilling is essential as the local IT landscape evolves.

What benefits are typically offered for this level of position in Botswana?

Standard benefits usually include annual leave of 20-25 days, medical aid coverage, and pension contributions through the Botswana Public Officers Pension Fund or private schemes. Some employers provide performance bonuses and professional development allowances. Benefits vary significantly between public sector, parastatal, and private employers.

How should I apply for an IT Platforms & Systems Manager position, and what do Botswana employers prioritize?

Applications are typically submitted through official company portals or the Public Service Management Directive for government roles. Employers prioritize demonstrated leadership experience, local market knowledge, and problem-solving abilities. Tailor your CV to highlight platform management achievements and include verifiable references from previous supervisors.