We are looking for a hands-on, reliable and technically capable IT person to provide day-to-day IT support and manage our computer, network and technology systems. This position is ideal for someone who enjoys troubleshooting, networking and solving technical problems and wants to grow their IT career.

Job Summary

Job Type: Full-time
Location: Gaborone, Botswana
Category: Information Technology
Salary: P4,500 PER MONTH
Closing Date: 2026-10-24

Key Responsibilities

Provide day-to-day IT technical support to staff
Set up and maintain computers, laptops, printers and other equipment
Install and troubleshoot software and hardware
Manage and troubleshoot Wi-Fi and network connections
Assist with routers, switches and network infrastructure
Troubleshoot internet and connectivity problems
Maintain user accounts, email and basic system access
Provide technical support to different departments
Maintain and organize IT equipment and systems
Assist with CCTV, security systems and other technology where required
Identify technical problems and provide practical solutions
Keep IT systems operational and minimize downtime

Requirements

Engineering degree/diploma or relevant professional qualification
Significant relevant engineering experience
Proven experience managing projects, technical teams or contractors
Strong understanding of engineering principles and practical applications
Valid professional registration where applicable

Salary

P4,500 PER MONTH

How to Apply

Apply by email: info@hrbotswana.com

Frequently Asked Questions

What qualifications or certifications are typically required for an IT Support & Networking Officer role in Botswana?

Most employers require a Diploma or Degree in Computer Science, Information Technology, or Network Engineering from institutions like BIUST, UB, or BCA. Professional certifications such as CompTIA A+, Network+, Cisco CCNA, or Microsoft Azure Fundamentals significantly improve your competitiveness in the local job market.

What are the common day-to-day responsibilities of an IT Support & Networking Officer in Botswana?

Daily tasks include troubleshooting hardware and software issues for staff, maintaining LAN/WAN infrastructure, configuring routers and switches, managing user accounts, and ensuring cybersecurity protocols are followed. You will also document incidents, perform system backups, and occasionally train employees on IT policies and new technologies.

How does workplace culture and employer expectations differ for IT roles in Botswana compared to other sectors?

Botswana employers value punctuality, respect for hierarchy, and strong communication skills alongside technical competence. IT officers are expected to be responsive and patient when supporting non-technical colleagues, and many organizations still operate with formal dress codes and structured reporting lines even in technical departments.

What realistic career progression paths exist for IT Support & Networking Officers in Botswana?

With experience and additional certifications, you can advance to Network Administrator, IT Manager, or Systems Analyst roles within larger organizations like government ministries, banks, or mining companies. Some professionals transition into cybersecurity, cloud architecture, or consulting after gaining specialized credentials and building a strong professional network through BOSASWA or similar bodies.

What typical benefits should I expect when working as an IT Support & Networking Officer in Botswana?

Standard benefits usually include annual leave of 15-25 days, medical aid contributions, and pension schemes such as BPOPF participation, though specifics vary by employer. Private sector companies and parastatals often offer better benefit packages than small businesses, and some provide training allowances for certification renewals.

How should I apply for IT Support & Networking Officer positions, and what do Botswana employers prioritize in applications?

Apply through local job portals like CareerPool Botswana, company websites, and newspaper advertisements, ensuring your CV highlights practical troubleshooting experience and any hands-on projects. Employers prioritize candidates who demonstrate problem-solving abilities, relevant certifications, and familiarity with common enterprise tools used in Botswana such as Microsoft 365, Fortinet, or SAP systems.