Dulini is looking for a confident, hands-on Lodge Manager (Back of House) to manage our lodge/camp at Dulini Daunara in Botswana. This role has a primary focus on back of house facilities and maintenance, ensuring the highest operational, service and brand standards are maintained while delivering an exceptional luxury safari experience.
As Lodge Manager (Back of House), you will be responsible for the maintenance and efficient management of all facilities, equipment, vehicles and infrastructure, while supporting the Lodge Manager (Front of House) to ensure every guest enjoys an exceptional stay.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-07-31
Key Responsibilities
- Maintain all lodge facilities, equipment, vehicles and infrastructure to the highest standards
- Implement and monitor preventative maintenance programmes across camp and concession
- Oversee generator plants, borehole pumps, sewage plant, water and energy systems
- Manage workshop, tools and maintenance records
- Maintain boats, firefighting equipment, road network and airstrips
- Ensure correct waste management and pest control procedures
- Manage the loading/offloading of trucks and the safe handling of fuel
- Coordinate with operational management to minimise guest impact during maintenance
- Also confident to step into Front of House responsibilities when required
Requirements
- Previous experience as a Lodge Manager or in a similar role in a luxury safari lodge environment
- Strong practical and technical background in facilities and maintenance management
- Sound knowledge of stock control principles, F&B and service delivery
- Strong administrative, leadership and problem-solving skills
- Excellent communication and interpersonal skills
- Proven staff management and team motivation abilities
- Valid driver’s licence
- Computer literacy (Excel, Word, Outlook)
- Ability to work under pressure and make decisions
- Passion for hospitality and delivering exceptional guest experiences
- Both Lodge Managers at Dulini Daunara are required to be strong across both back of house and front of house operations so that either can step in for the other at any time.
Salary
Competitive market-related salary based on qualifications and experience
How to Apply
Apply by email: recruitment@dulini.com
Apply online: www.dulini.com
Apply online: www.dulini.com
About the Company
Fletcher Dulini Ncube was a Zimbabwean politician who served as the Member of Parliament for Lobengula-Magwegwe. He was born at the Hope Fountain Mission in Zimbabwe on January 9, 1940.
Frequently Asked Questions
What qualifications and experience are typically sought for a Lodge Manager (Back of House) role in Botswana?
Employers usually look for a diploma or degree in Hospitality Management or a related field. Significant practical experience in lodge operations, particularly in remote or wilderness settings, is highly valued. Certifications in areas like first aid, food safety, or basic accounting can also be beneficial.
What are the primary day-to-day responsibilities for a Lodge Manager (Back of House) in a Botswana lodge setting?
Key responsibilities include overseeing all operational aspects not directly front-facing, such as housekeeping, maintenance, kitchen support, and inventory management. This involves managing staff rosters, ensuring supply chain efficiency, and maintaining high standards of infrastructure and hygiene. Strong organizational skills and problem-solving are essential for smooth lodge operations.
What is the typical work culture and what are the expectations for a Lodge Manager in Botswana's remote hospitality sector?
The work culture often involves long hours and living on-site in remote locations, requiring significant dedication and adaptability. Employers expect strong leadership, resourcefulness, cultural sensitivity when managing a diverse team, and a hands-on approach to problem-solving. A resilient and positive attitude is crucial for success in these unique environments.
What are the realistic career progression opportunities for a Lodge Manager (Back of House) in Botswana's hospitality industry?
Successful Back of House Lodge Managers often progress to General Manager roles at larger or multiple lodges. Opportunities may also arise in regional operations management or corporate positions within larger lodge groups. Gaining experience across various lodge types and locations significantly enhances career growth potential.
What kind of benefits package can a Lodge Manager expect in Botswana's lodge industry?
Standard benefits typically include competitive salaries, paid annual leave, and contributions towards medical aid and pension funds as per Botswana labour laws. Given the remote nature of many lodges, on-site accommodation, meals, and sometimes transport to and from major towns are often provided. These benefits are tailored to attract and retain talent in the unique safari environment.