Company: Okavango Wilderness Safaris

Reference # OWSBOTS073

Contract Type: Permanent

Location: Maun, Botswana

MAKE A DIFFERENCE TO CONSERVATION AND COMMUNITY EMPOWERMENT
THROUGH HIGH-END ECOTOURISM– JOIN WILDERNESS SAFARIS NOW —

Proudly born and bred in Botswana over 35 years ago, Wilderness Safaris remains dedicated to pioneering authentic and sustainable ecotourism in Africa, whilst making a positive impact on conservation, and driving community empowerment. By doing this, the company helps to protect more than 2.5 million hectares of pristine wilderness areas.

Wilderness Safaris Botswana is inviting like-minded people who suit the below criteria to apply for the exciting career opportunity: Lodge Manager-Bush Based to join this remarkable company to help drive positive change in Africa through high-end ecotourism.

PURPOSE OF THE JOB
The Lodge Manager is responsible for maintaining the smooth operation of a luxury safari lodge. To provide leadership and development of staff, maintain lodge facilities and provide a level of hospitality which meets the company’s minimum standards.KEY RESPONSIBILITIES:
Ensure and provide flawless, upscale and professional in camp and out of camp guest service experiences.
Analyse guest feedback and provide strategic direction to continuously improve overall rating.
Anticipate and react promptly to guests’ requirements; a sense of urgency.
Oversee and coordinate all arrivals and departures of all camp guests.
Coordinate and manage communication between guests and staff and follow up to ensure complete service delivery.
Direct, coach and manage camp employees to ensure all standards and operating procedures are adhered to.
Maintaining all aspects of facilities and assets in the camp and back of house through best practice of hygiene and safety standards for both guests and staff.
Ensuring the maintenance and ongoing development of the Environmental Management Plan within the set framework.

Job Closing Date 23/08/2019