View more
5 days ago
BH Botswana, the authorised JCB Dealer in Botswana, is seeking an experienced National Parts Manager to lead our nationwide Parts Department (Gaborone-based).
About the Company
The Botswana women’s national football team is the women’s national football team of Botswana and is controlled by the Botswana Football Association. They qualified for their maiden Women’s Africa Cup of Nations tournament 2022 in Morocco where they made it to the quarterfinals.
Website: https://www.jcb.com/en-ZA/dealer-search/bh-botswana-pty-ltd3/
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Management
- Closing Date: 2026-08-07
Key Responsibilities
- Optimally manage large parts inventory.
- Responsible for implementing and managing a proactive parts sales and business prospecting plan.
- Business development and direct customer relationship management.
- Ensuring activities within the parts department are geared to maximising customer satisfaction through active relationship marketing/management.
- Stock take, stock control, and parts security.
- Efficiently use and maintain systems-based ordering system, pricing, and accurate transaction processing.
- Managing multiple teams across several branches, nationally.
- Logistically efficient ordering and shipping of parts within and outside of the country.
- Working closely with our Service team to ensure customers receive optimal cost of ownership and value-added service.
- Implementation of regular marketing activities to promote parts sales and campaigns.
- Continuous assessment of competitor product offerings and ensuring dynamic, competitive pricing to maximise sales penetration.
- Overall accountability for all inventory management-related activities.
Requirements
- 10+ years management experience
- 10+ years in the heavy equipment/earthmoving industry
- 5+ years in a senior Parts Management role
- Strong inventory management, customer relationship, business development, and leadership skills required.
- JCB experience will be a distinct advantage.
- Strong leadership skills, initiative, and drive.
- Sound technical knowledge of earthmoving equipment (especially JCB products).
- Ability to implement modern system processes.
- Accountability.
How to Apply
Apply by email: recruitment@bh.co.bw
Address: BH Botswana, Plot 69500 Lejara Road, Broadhurst Industrial, PO Box 396, Gaborone
Address: BH Botswana, Plot 69500 Lejara Road, Broadhurst Industrial, PO Box 396, Gaborone
Frequently Asked Questions
What are the typical educational and experience requirements for a National Parts Department Manager in Botswana?
Candidates usually need a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. Significant experience (often 8-10+ years) in parts management, inventory control, or supply chain operations, with a proven track record in a leadership role, is highly valued. Practical experience with ERP systems and a good understanding of the automotive or heavy equipment industry specific to Botswana's market are often critical.
What would be the common day-to-day responsibilities and challenges for this management role in Botswana?
This role involves overseeing the entire parts supply chain, including inventory management, procurement, warehousing, and distribution across Botswana. Daily tasks include managing a team, optimizing stock levels to meet customer demand, ensuring compliance with local regulations, and driving operational efficiency. A key challenge often involves navigating import logistics, managing supplier relationships, and adapting to fluctuating market demands within the Botswana context.
What are the general work culture and management expectations for a role like this in Botswana?
The work culture in Botswana often emphasizes respect, collaboration, and a strong commitment to local development and community engagement. As a manager, you'd be expected to lead with integrity, empower your team, and demonstrate strong communication skills, fostering a positive and productive environment. Adaptability, problem-solving, and building strong relationships with both internal and external stakeholders are highly valued traits.
What are the realistic career progression or growth paths for a National Parts Department Manager in Botswana?
Successful National Parts Department Managers can advance to roles such as General Manager, Operations Director, or even Country Manager, especially within larger organizations. There are also opportunities to move into regional management roles overseeing multiple countries, leveraging their expertise in supply chain and logistics. Continuous professional development, strong performance, and expanding one's strategic business acumen are key for upward mobility.
What kind of typical benefits package (e.g., leave, medical aid, pension) can one expect for a senior management role in Botswana?
Senior management roles in Botswana typically include a comprehensive benefits package, often comprising generous annual leave, medical aid coverage, and a pension scheme. Companies may also offer a company vehicle or car allowance, performance-based bonuses, and sometimes housing allowances, especially for expatriate roles or roles requiring extensive travel. The specific offerings can vary significantly based on the employer's size and industry.
What do employers in Botswana typically look for when hiring for a senior management position like this, and what's the best way to apply?
Employers seek candidates with strong leadership capabilities, extensive industry-specific experience, a track record of achieving operational excellence, and a deep understanding of the local market. Highlighting strategic thinking, financial acumen, and proven team management skills in your application materials is crucial. Applying directly through the company's website or reputable local recruitment agencies is generally the most effective approach.