OPERATIONS CONTROLLER – Smsa / Namlog 2503 views

Key Responsibilities

• Receive and process all incoming parcels, including accurately recording dimensions and weight.
• Verify that the number of parcels received or delivered corresponds with waybills and invoices.
• Assist third-party service providers with collections as required.
• Ensure all goods are correctly labelled, marked, branded, stamped, stencilled, or perforated, and properly parcelled, wrapped, or secured for handling and transport.
• Control and supervise the accurate loading of freight, including performing general manual handling duties where necessary.
• Inspect all received freight for damages, discrepancies in quantity, or incorrect parts, and report any variances.
• Ensure waybills correspond with loading copies and that accurate records are maintained at all times.
• Identify and ensure fragile freight is appropriately marked and packaged to prevent damage.
• Ensure accurate and compliant waybill capturing during the documentation process.
• Assist with branch queries, complaints, and general freight-related enquiries in a professional and timely manner.
• Prepare freight and all relevant documentation for evening dispatch.
• Oversee depot and out-of-depot fuelling operations, ensuring controlled fuel issuance, accurate reconciliations, proper documentation, and compliance with company procedures. Monitor fuel usage, investigate variances, and support cost-control initiatives.
• Maintain high standards of housekeeping in and around the warehouse to ensure a safe and organized working environment.
• Promote positive working relationships while upholding professionalism, integrity, and ethical conduct at all times.
• Perform any additional duties as reasonably assigned by Management.

Requirements

• BGCSE Certificate or equivalent qualification.
• A tertiary qualification in the Transport or Logistics field will be advantageous.
• A minimum of five (5) years’ experience within the transport industry will be advantageous.
• Valid driver’s licence and access to reliable personal transport.
• Willingness and availability to assist outside of normal working hours when required.

How to Apply

REF Code: GG OC